On Thu, Oct 22, 2009 at 2:32 PM, Phill Coxon <[email protected]> wrote: > I woke up to an automated email saying that we'd blown our 40Gb xtra > ADSL traffic quota for the month and were now paying 2c / MB etc. > > Checking our usage meter it showed we'd supposedly downloaded 9.5Gb > yesterday. > > I don't think I've managed to downloaded 9Gb over an entire week in the > past let alone in one day, so I will be submitting a complaint. > > Just wondering if anyone else on Xtra broadband had a massive "usage" > hike yesterday? > > Hmmm... interesting - broadband usage meter is now offline while a > problem is being fixed: > > "Some customers may be experiencing problems with their usage meter. Our > technicians are currently working on this problem. At this stage our > representatives are unable to provide any additional information. We > apologise for any inconvenience and thank you for your patience."
Make a copy of that page - I suggest print it to pdf and save it for use in the disputes tribunal!
