I'm getting a bit frustrated with HP after recommending that one ouf our customers buy an HP scanner for use with their SuSE 8.2 system. They bought a ScanJet 3670 which is seen by the kernel, but sane doesn't seem to recognize (sane-find-scanner says it might be a scanner, but that's as far as it goes). I then built the Latest&Greatest version of the sane software in hopes that would solve the problem, but no joy there either.
I sent an e-mail question to HP asking whether this scanner is supported, and they said no, but to check http://linux.hp.com for information on supported scanners. Nothing there of any use. Another e-mail to [EMAIL PROTECTED] asking for a list of current HP scanners that _ARE_ supported, and they just sent me off to the sane web sites again. Another e-mail to them pointing out that HP is supposedly promoting Linux, sells hardware that should be useful on Linux systems, and could they please just send me a list of current scanners supported by sane. The reply I got that basically said bugger off, we don't support scanners on Linux. My reply was mostly polite, saying that I could see no reason to use any HP products in the future given the attitude of their support folks. That said, can anybody recommend current scanners that are well supported under Linux? My current need is for a pretty vanilla flat bed scanner, but we will also need ones with automatic document feeders. Bill -- INTERNET: [EMAIL PROTECTED] Bill Campbell; Celestial Software LLC UUCP: camco!bill PO Box 820; 6641 E. Mercer Way FAX: (206) 232-9186 Mercer Island, WA 98040-0820; (206) 236-1676 URL: http://www.celestial.com/ Democracy, n.: A government of the masses. Authority derived through mass meeting or any other form of direct expression. Results in mobocracy. Attitude toward property is communistic... negating property rights. Attitude toward law is that the will of the majority shall regulate, whether it is based upon deliberation or governed by passion, prejudice, and impulse, without restraint or regard to consequences. Result is demagogism, license, agitation, discontent, anarchy. -- U. S. Army Training Manual No. 2000-25 (1928-1932), since withdrawn. _______________________________________________ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc -> http://www.linux-sxs.org/mailman/listinfo/linux-users
