Hi Adrian

Does your router use VLAN tagging on it's WAN port?

Many UFB RSPs provide service from the ONT using a tagged VLAN. Most often it 
is VLAN 10, but not always. It can also be untagged, so it all depends on what 
type of service the RSP purchases from the LFC.

If your ISP uses VLAN tagging then that would explain why your PPPoE client 
can't discover the access concentrator (you would first need to configure the 
correct VLAN on your LAN NIC, assuming it supports tagging).

Pete

> On 7/02/2017, at 1:07 pm, Adrian <[email protected]> wrote:
> 
> Hi,
> 
> My ISP needs to run some tests on my line and asked me to connect a
> pc/laptop directly to the line bypassing the router using a PPPoE
> connection.
> 
> The internet connection is optic fibre broadband and I have no problem
> connecting to the internet using the router.
> 
> So I'm taking the end of the Ethernet cable plugged into the WAN port
> in the router and plug it into my network card while leaving the other
> end of the cable plugged into the ONT.
> 
> Then I'm configuring a PPPoE connection. The PC I'm using is running
> Ubuntu 16.04 MATE desktop.
> 
> I tried both via Network Manager (NM) and pppoeconf with no luck.
> 
> With NM I used this guide (I know, but it is what my ISP's support gave
> me):
> 
> https://www.youtube.com/watch?v=Dx-G-Sn6IhY
> 
> and with pppoeconf I just ran the command with sudo.
> 
> The Network Manager is saying in syslogs that 'ppp-manager: pppd timed
> out or didn't initialize our dbus module' while pppoeconf complains
> about not finding a PPPoE Access Concentrator.
> 
> What am I doing wrong?
> 
> 
> TIA,
> Adrian

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