Brett,
Thank you very much for the thoughtful and supportive reply. I will certainly 
take a look at the dslreports.com forum before I take this further.

Bruce
 --
Bruce Miller, Ottawa, Ontario, Canada
br...@brmiller.ca; (613) 745-1151


A conservative is a man with two perfectly good legs who, however, has never 
learned to walk forward.
- Franklin D. Roosevelt




________________________________
From: Brett Delmage <br...@twobikes.ottawa.on.ca>
To: OCLUG Technical mailing List <linux@lists.oclug.on.ca>
Sent: Sat, December 5, 2009 3:38:40 PM
Subject: Re: [OCLUG-Tech] Difficulty using Rogers Yahoo! WebMail with 3.5.x 
versions of Firefox

On Thu, 3 Dec 2009, Bruce Miller wrote:

> I got annoyed with them last night and

He Bruce, I can understand why. That's outrageous. Is there any way you can 
minimize your interaction with their webmail, perhaps by using IMAP? Or 
forwarding your email to a Google account and reading their ads instead ? ;-)

I am glad I run my own mail server.

Really, the ONLY action that matters here is to walk away with your $$. No 
business gives a damn, if you keep sending money their way every month.

Sometimes that might mean giving something up on our parts as consumers, as 
part of the switch.

I'm sorry if you have no options but to get internet from them.

Good luck with your complaints process. I'm glad to see you initiate that 
against these guys. Keep in mind that with most businesses, especially 
mega-corps, "money talks" is really all that matters, because that's all they 
exist for.

I do think you have an interesting point about the enforced ads and should 
complain to the Commissioner anyway, after you get the official excuse from 
Robbers, attaching it as background. You can leave Robbers once you finish 
holding them accountable ;-)

Also, for those unaware of it on the list, I have found dslreports.com forums 
to have solid participation of very knowledgeable and sharing users. The Rogers 
forum is here: http://www.dslreports.com/forum/rogers

Bruce, you might want to share your story in that forum and build a mass of 
consumer backlash and have 100 people sending in official complaints to the 
Commissioner :-)

Brett

(who went through a month of hell with Bhell this spring when Bhell broke my 
original ADSL I had for 11 years and were unable and unwilling to repair or 
replace it. I ended up gladly also switching that DSL service to TekSavvy. It's 
something I should have done ages ago, except the Bhell bridged ethernet ADSL 
gave me some redundancy against single points of failure within TekSavvy. As I 
said earlier, tradeoffs.)
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