On 17/03/06 15:08 +0530, Arun K. Khan wrote: <snip> > My personal experience, of writing to senior management (in India) > giving suggestions to improve their service/product, is that they > have been largely ignored. My conclusion is that they give a > damn about customer opinion/service. >
Try this letter: ---- I am cancelling your service because you are recommending Windows XP. Please refund my deposit. Regards <name> ---- _That_ will work, and if they won't listen to that argument, you are just SOL. Devdas Bhagat -- http://mm.glug-bom.org/mailman/listinfo/linuxers

