On Fri, 2006-03-17 at 16:16 +0530, Devdas Bhagat wrote: > On 17/03/06 15:08 +0530, Arun K. Khan wrote: > <snip> > > > My personal experience, of writing to senior management (in India) > > giving suggestions to improve their service/product, is that they > > have been largely ignored. My conclusion is that they give a > > damn about customer opinion/service. > > > > Try this letter: > ---- > I am cancelling your service because you are recommending Windows XP. > Please refund my deposit.
Having interacted with MTNL personnel up to GM level, I am willing to bet it will be ignored :>) Besides, in my area MTNL is the _only_ option for land line service. > _That_ will work, and if they won't listen to that argument, you are > just SOL. If you have the energy (stakes high enough) and the wherewithal, then legal action is an option which I am considering for my specific problems. -- Arun Khan Linux is like a wigwam - no gates, no windows, apache inside -- http://mm.glug-bom.org/mailman/listinfo/linuxers
