On Jan 15, 2008 8:41 AM, Kenneth Gonsalves <[EMAIL PROTECTED]> wrote:

>
>
> I find the articles are quite good
>
>
Of course, Mr.Gonsalves.  Sometimes though, one may find opinions favouring
BSD over GPL a bit disagreeable, but that's another battle for another day.

I have found that LFY are ready to replace defective media, but sometimes
you have to send them your defective copy before they send a replacement,
especially if you do not have a subscription number.  For regular
subscribers, however, they have been quite eager to help of late.

What we need to do is to send them defective media en masse, even by regular
post, and not just sit about lamenting our misfortune.  Then give them
follow up calls.  A big rush like this will force them to reconsider their
quality control and vendor choice, along with packaging options.

I am a bit willing today to give LFY the benefit of doubt - they don't earn
as much from advertising as the other 'computer' magazines.  We, their
reader base, are supposed to be penniless / penny pinching and few.  Of
course, they don't spend too much writing their articles either, but the
point is moot.
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