4. Connectivity is another issue.  Yes, I know many of the budget
       colocation companies claim 99% or higher connectivity.  But is
       that really the case? If any of you do decide to put your own
       server online, before going forward, use one of the monitoring
       services (there are a number of free ones) to see what percentage
       of time their own site and/or one of their client's sites are
       online.

The trick is to look at the fine print.  There are two issues: how big
is 99% and what is connected?

1. Have you ever done the math on 99% connected?  Averaged over a year
   that's almost 88 hours of downtime, which is either 3.5 days of one
   very bad experience or just over 7 hours of downtime per month.
   Pretty hard not to meet that goal.

2. Connected is often defined in subtle ways.  It rarely guarantees that
   you at your site will be able to connect to the server, only that the
   server is available from at least one other place outside its own
   network.  Honestly, it's pretty much impossible to improve on this.
   No service provider is going to explicitly warrant the reliability of
   networks outside of his or her local domain.

I would contend that connectivity is only an issue insofar as you should
care who your upstream network provider is, which of course you should
for an email server.  You have to figure you'll get subscribers from a
pretty broad geographic area, if not the world.  You want to be pretty
close to the backbone to ensure the highest probability of being able to
connect to everything.

What I'm suggesting is that if connectivity is really important, you
want to make sure your host is on a network that is not more than "one
network hop" from a "national backbone".

There aren't that many national backbones and you should know them by
name.  Get with a service provider that's connected to the backbone.
You're connectivity will be as good as it's going to be, assuming your
service provider is competent enough to keep his or her network online.

Jim
--
James M. Galvin, Ph.D.                           Principal
eList eXpress LLC                                +1 410.549.4619
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