On Fri, Jun 23, 2000 at 01:10:55PM -0700, Chuq Von Rospach wrote:
> 
> No offense, Tim, but -- this seems rather non-sensical. "Just because 
> they tell you they want it doesn't mean they really want it".

Users want good service.  Of course they'll want active content if
you ask them.  But if you asked, let's say, "Do you want exciting
content on your lists like HTML, JavaScript, animations and rich
text documents, bearing in mind that some of these technologies
include security hazards that could severely impair your computer
software and even destroy data?" I'll bet that the response would
be considerably less than 80%.

> But beyond losing 
> readers, what about the readers that choose to not sign up? There are 
> separate issues here: satisfying your current subscriber base, and 
> attracting new subscribers.

To answer that question, you need some way of measuring how many
people fail to sign up because you don't offer active content.
I'd be interested in seeing an attempt to quantify that, but I
don't think that just polling your users to say "Do you guys like
HTML?" cuts it.

-- 
Regards,
Tim Pierce
RootsWeb.com lead system admonsterator
and Chief Hacking Officer

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