I hadn't seen Jeff's forward to this list, so I neglected to post my response here. For those not on [EMAIL PROTECTED], here are details re what went wrong and how long the problem lasted. (With any similar problems during the next week, when I'll still be on vacation and reading the lists only sporadically, it would be best to send me private email, cc'ing John Wilbanks at [EMAIL PROTECTED]) Ben Edelman Berkman Center for Internet and Society Harvard Law School -----Original Message----- From: Ben Edelman [mailto:[EMAIL PROTECTED]] Sent: Friday, August 13, 1999 10:41 PM To: [EMAIL PROTECTED] Cc: John Wilbanks; [EMAIL PROTECTED] Subject: RE: icann real server at eastwood-b.prognet.com As of 12:40 Pacific time, I'm assured that the server in question is back in operation. For those interested in the cause of the failure, I'm including the diagnosis I received from our contact at Real: "We're installing a RAID V system on Eastwood which will provide redundant backup capability and hot swapping in case of drive failure. To support the new RAID system, we needed to install a new Linux kernel. The kernel that was compiled and installed on Wednesday was missing support for IP aliasing. Without that support, Eastwood's secondary IP number which maps to "eastwood-b" did not function. Without eastwood-b, the 5.0 server died and could not be rebooted. The exact time of the failure was 2:34 p.m. Pacific time on 8/11." Jeff, thanks again for bringing this to our attention. Sorry to all for the outage. Ben Edelman Berkman Center for Internet and Society Harvard Law School