It seems our asset intelligence synchronization point is no longer working. It was working before but now we see the below on the Asset Intelligence node in the console, and getting errors in the AIUpdateSvc.log. All the posts I find on this seem to point to proxy issues, but we have a proxy server configured in the site settings and have no problem syncing software updates...
[cid:[email protected]] Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:31:26 GMT:Already 4 retries, clearing retry schedule Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:31:26 GMT:1 Data/Status copied to outbox Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Reading persisted settings from registry Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Using proxy: Server=http://prxyserveraddress:9090/, Credentials=default Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Sync Now detected Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Next scheduled sync time: 07/12/2015 00:00:00; Polling Interval:900 seconds Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Authentication: Did not find machine certificate in ALM store Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Enrollment Certicate Path is empty, use bootstrap cert Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Created bootstrap cert from byte array Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:[Subject] CN=e72756d8-8fe6-4bdd-90cb-31470ef06e18 [Issuer] CN=CatalogServiceIssuingCert.manage.microsoft.com [Serial Number] ######################### [Not Before] 6/19/2012 4:03:31 PM [Not After] 6/19/2015 4:03:30 PM [Thumbprint] ######################## Asset Intelligence Catalog Sync Service Warning: 0 : Wed, 08 Jul 2015 14:48:06 GMT:WebException trying to enroll: Status = Timeout Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06 GMT:Retrieve Machine Cert, Error - The operation has timed out Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06 GMT:Exception attempting sync - The operation has timed out Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:48:06 GMT:Exception details: Microsoft.AssetIntelligence.CatalogSyncException: The operation has timed out ---> System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at Microsoft.AssetIntelligence.CatalogService.ProcessRedirection(Uri uri) at Microsoft.AssetIntelligence.CatalogService.GetWebRequest(Uri uri) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.AssetIntelligence.CatalogService.Enroll(String enrollmentRequest) at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 bootstrapCert) --- End of inner exception stack trace --- at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 bootstrapCert) at Microsoft.AssetIntelligence.CatalogUpdateSvc.RetrieveMachineCert() at Microsoft.AssetIntelligence.CatalogUpdateSvc.DoWork() ________________________________ CONFIDENTIALITY NOTICE: This email contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This email is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this email, is strictly prohibited. If you received this email in error, please contact the sending party by reply email, delete the email from your computer system and shred any paper copies. Note to Patients: There are a number of risks you should consider before using e-mail to communicate with us. See our Privacy & Security page on www.henryford.com for more detailed information as well as information concerning MyChart, our new patient portal. If you do not believe that our policy gives you the privacy and security protection you need, do not send e-mail or Internet communications to us.
