Did you update the AI certificate? I think a new one came out about a month or so ago.
-Stephen > On Jul 8, 2015, at 10:25 AM, Krueger, Jeff <[email protected]> wrote: > > It seems our asset intelligence synchronization point is no longer working. > It was working before but now we see the below on the Asset Intelligence node > in the console, and getting errors in the AIUpdateSvc.log. All the posts I > find on this seem to point to proxy issues, but we have a proxy server > configured in the site settings and have no problem syncing software updates… > > <image003.jpg> > > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:31:26 GMT:Already 4 retries, clearing retry schedule > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:31:26 GMT:1 Data/Status copied to outbox > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:Reading persisted settings from registry > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:Using proxy: Server=http://prxyserveraddress:9090/, > Credentials=default > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:Sync Now detected > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:Next scheduled sync time: 07/12/2015 00:00:00; Polling > Interval:900 seconds > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:Authentication: Did not find machine certificate in ALM store > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:Enrollment Certicate Path is empty, use bootstrap cert > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:Created bootstrap cert from byte array > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:46:26 GMT:[Subject] > CN=e72756d8-8fe6-4bdd-90cb-31470ef06e18 > [Issuer] > CN=CatalogServiceIssuingCert.manage.microsoft.com > [Serial Number] > ######################### > [Not Before] > 6/19/2012 4:03:31 PM > [Not After] > 6/19/2015 4:03:30 PM > [Thumbprint] > ######################## > Asset Intelligence Catalog Sync Service Warning: 0 : Wed, 08 Jul 2015 > 14:48:06 GMT:WebException trying to enroll: Status = Timeout > Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06 > GMT:Retrieve Machine Cert, Error - The operation has timed out > Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06 > GMT:Exception attempting sync - The operation has timed out > Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 > 14:48:06 GMT:Exception details: > Microsoft.AssetIntelligence.CatalogSyncException: The operation has timed out > ---> System.Net.WebException: The operation has timed out > at System.Net.HttpWebRequest.GetResponse() > at Microsoft.AssetIntelligence.CatalogService.ProcessRedirection(Uri uri) > at Microsoft.AssetIntelligence.CatalogService.GetWebRequest(Uri uri) > at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String > methodName, Object[] parameters) > at Microsoft.AssetIntelligence.CatalogService.Enroll(String > enrollmentRequest) > at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 > bootstrapCert) > --- End of inner exception stack trace --- > at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 > bootstrapCert) > at Microsoft.AssetIntelligence.CatalogUpdateSvc.RetrieveMachineCert() > at Microsoft.AssetIntelligence.CatalogUpdateSvc.DoWork() > > > CONFIDENTIALITY NOTICE: This email contains information from the sender that > may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected > from disclosure. This email is intended for use only by the person or entity > to whom it is addressed. If you are not the intended recipient, any use, > disclosure, copying, distribution, printing, or any action taken in reliance > on the contents of this email, is strictly prohibited. If you received this > email in error, please contact the sending party by reply email, delete the > email from your computer system and shred any paper copies. > > Note to Patients: There are a number of risks you should consider before > using e-mail to communicate with us. See our Privacy & Security page on > www.henryford.com for more detailed information as well as information > concerning MyChart, our new patient portal. If you do not believe that our > policy gives you the privacy and security protection you need, do not send > e-mail or Internet communications to us.
