That could be it. Although we don't have the same errors in the log that the
article mentions below
Additionally, the following error message is logged in the
Aiupdatesvc.log file:
Asset Intelligence Catalog Sync Service Warning: 0 :<Log Date>:WebException
trying to enroll: Status = ProtocolError
Asset Intelligence Catalog Sync Service Error: 0 :<Log Date>:Exception
attempting sync - The request failed with HTTP status 403: Forbidden.
From: [email protected] [mailto:[email protected]] On
Behalf Of Garth Jones
Sent: Wednesday, July 8, 2015 12:15 PM
To: [email protected]
Subject: [mssms] RE: Asset Intelligence Synchronization Fails
Have you updated the Certification for AI yet? The Cert what updated recently.
https://support.microsoft.com/en-us/kb/3060648
From: [email protected]<mailto:[email protected]>
[mailto:[email protected]] On Behalf Of Krueger, Jeff
Sent: Wednesday, July 8, 2015 11:23 AM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] Asset Intelligence Synchronization Fails
It seems our asset intelligence synchronization point is no longer working. It
was working before but now we see the below on the Asset Intelligence node in
the console, and getting errors in the AIUpdateSvc.log. All the posts I find
on this seem to point to proxy issues, but we have a proxy server configured in
the site settings and have no problem syncing software updates...
[cid:[email protected]]
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:31:26 GMT:Already 4 retries, clearing retry schedule
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:31:26 GMT:1 Data/Status copied to outbox
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:Reading persisted settings from registry
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:Using proxy:
Server=http://prxyserveraddress:9090/<https://urldefense.proofpoint.com/v2/url?u=http-3A__prxyserveraddress-3A9090_&d=AwQFAg&c=aLnS6P8Ng0zSNhCF04OWImQ_He2L69sNWG3PbxeyieE&r=pQGVi_ygWZb0EWR_EeMFzgKJCQ8AFTQI7Ck6iiIPItI&m=_kaZ9rL16cs-gMeMTk7UW2FjBN1FyG6ZaxoRvRv-OcQ&s=HOXqev0VqCo1OzYF64tPrJgWm94b_DuvhviFng30zXE&e=>,
Credentials=default
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:Sync Now detected
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:Next scheduled sync time: 07/12/2015 00:00:00; Polling
Interval:900 seconds
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:Authentication: Did not find machine certificate in ALM store
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:Enrollment Certicate Path is empty, use bootstrap cert
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:Created bootstrap cert from byte array
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:46:26 GMT:[Subject]
CN=e72756d8-8fe6-4bdd-90cb-31470ef06e18
[Issuer]
CN=CatalogServiceIssuingCert.manage.microsoft.com
[Serial Number]
#########################
[Not Before]
6/19/2012 4:03:31 PM
[Not After]
6/19/2015 4:03:30 PM
[Thumbprint]
########################
Asset Intelligence Catalog Sync Service Warning: 0 : Wed, 08 Jul 2015 14:48:06
GMT:WebException trying to enroll: Status = Timeout
Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06
GMT:Retrieve Machine Cert, Error - The operation has timed out
Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06
GMT:Exception attempting sync - The operation has timed out
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015
14:48:06 GMT:Exception details:
Microsoft.AssetIntelligence.CatalogSyncException: The operation has timed out
---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.AssetIntelligence.CatalogService.ProcessRedirection(Uri uri)
at Microsoft.AssetIntelligence.CatalogService.GetWebRequest(Uri uri)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at Microsoft.AssetIntelligence.CatalogService.Enroll(String
enrollmentRequest)
at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2
bootstrapCert)
--- End of inner exception stack trace ---
at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2
bootstrapCert)
at Microsoft.AssetIntelligence.CatalogUpdateSvc.RetrieveMachineCert()
at Microsoft.AssetIntelligence.CatalogUpdateSvc.DoWork()
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