I had to wait for about a day for it to finally sync after adding the certificate. Be patient :) -Stephen
From: [email protected] To: [email protected] Subject: [mssms] RE: Asset Intelligence Synchronization Fails Date: Wed, 8 Jul 2015 19:21:40 +0000 Well, I tried the hotfix on our dev system, after pointing at the new certificate file the Asset Intelligence synchronization point status, went to “Sync Enabled” but after it finished attempting to sync it reverted back to “Online Service account is not provisioned” From: [email protected] [mailto:[email protected]] On Behalf Of Krueger, Jeff Sent: Wednesday, July 8, 2015 2:47 PM To: [email protected] Subject: [mssms] RE: Asset Intelligence Synchronization Fails That could be it. Although we don’t have the same errors in the log that the article mentions below Additionally, the following error message is logged in the Aiupdatesvc.log file: Asset Intelligence Catalog Sync Service Warning: 0 :<Log Date>:WebException trying to enroll: Status = ProtocolError Asset Intelligence Catalog Sync Service Error: 0 :<Log Date>:Exception attempting sync - The request failed with HTTP status 403: Forbidden. From: [email protected] [mailto:[email protected]] On Behalf Of Garth Jones Sent: Wednesday, July 8, 2015 12:15 PM To: [email protected] Subject: [mssms] RE: Asset Intelligence Synchronization Fails Have you updated the Certification for AI yet? The Cert what updated recently. https://support.microsoft.com/en-us/kb/3060648 From: [email protected] [mailto:[email protected]] On Behalf Of Krueger, Jeff Sent: Wednesday, July 8, 2015 11:23 AM To: [email protected] Subject: [mssms] Asset Intelligence Synchronization Fails It seems our asset intelligence synchronization point is no longer working. It was working before but now we see the below on the Asset Intelligence node in the console, and getting errors in the AIUpdateSvc.log. All the posts I find on this seem to point to proxy issues, but we have a proxy server configured in the site settings and have no problem syncing software updates… Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:31:26 GMT:Already 4 retries, clearing retry schedule Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:31:26 GMT:1 Data/Status copied to outbox Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Reading persisted settings from registry Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Using proxy: Server=http://prxyserveraddress:9090/, Credentials=default Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Sync Now detected Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Next scheduled sync time: 07/12/2015 00:00:00; Polling Interval:900 seconds Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Authentication: Did not find machine certificate in ALM store Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Enrollment Certicate Path is empty, use bootstrap cert Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:Created bootstrap cert from byte array Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:46:26 GMT:[Subject] CN=e72756d8-8fe6-4bdd-90cb-31470ef06e18 [Issuer] CN=CatalogServiceIssuingCert.manage.microsoft.com [Serial Number] ######################### [Not Before] 6/19/2012 4:03:31 PM [Not After] 6/19/2015 4:03:30 PM [Thumbprint] ######################## Asset Intelligence Catalog Sync Service Warning: 0 : Wed, 08 Jul 2015 14:48:06 GMT:WebException trying to enroll: Status = Timeout Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06 GMT:Retrieve Machine Cert, Error - The operation has timed out Asset Intelligence Catalog Sync Service Error: 0 : Wed, 08 Jul 2015 14:48:06 GMT:Exception attempting sync - The operation has timed out Asset Intelligence Catalog Sync Service Information: 0 : Wed, 08 Jul 2015 14:48:06 GMT:Exception details: Microsoft.AssetIntelligence.CatalogSyncException: The operation has timed out ---> System.Net.WebException: The operation has timed out at System.Net.HttpWebRequest.GetResponse() at Microsoft.AssetIntelligence.CatalogService.ProcessRedirection(Uri uri) at Microsoft.AssetIntelligence.CatalogService.GetWebRequest(Uri uri) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.AssetIntelligence.CatalogService.Enroll(String enrollmentRequest) at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 bootstrapCert) --- End of inner exception stack trace --- at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 bootstrapCert) at Microsoft.AssetIntelligence.CatalogUpdateSvc.RetrieveMachineCert() at Microsoft.AssetIntelligence.CatalogUpdateSvc.DoWork() CONFIDENTIALITY NOTICE: This email contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. 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