I did not see in that list KB3055014, was that on the system as well? We found that we had not been deploying the enhancement/stability updates for Office that are actually the pre-requisite for Skype for Business.
When we deployed KB3055014 the systems would not start Lync/Skype, instead would display a message saying that KB2889853 was required to run that application. KB2889853 of course is not in the catalog, because it's a cumulative update and has been replaced 5 times. If you follow the superseedance chain, the current cumulative update is KB3055001, which should be in the catalog. Rick J. Jones Wireless from AT&T Domestic Desktop Application Management (206) 419-1104 From: [email protected] [mailto:[email protected]] On Behalf Of Marcum, John Sent: Tuesday, August 18, 2015 6:34 AM To: SMS List ([email protected]) Subject: [mssms] New Lync Installs Fail to Launch Has anyone else had a problem with new installs of Lync 2013 failing to launch? I think the issue is related to the fact that these skype updates are installed BEFORE Lync 2013. I've tried removing them and reinstalling Lync but that does not help. [cid:[email protected]] Here's the details from the event viewer: Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x09faa188 Faulting process id: 0x788 Faulting application start time: 0x01d0d9b9e353407f Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe Faulting module path: unknown Report Id: 215269fc-45ad-11e5-b50a-90b11c91c015 ________________________________ Confidentiality Notice: This e-mail is from a law firm and may be protected by the attorney-client or work product privileges. If you have received this message in error, please notify the sender by replying to this e-mail and then delete it from your computer.
