Please have the HP support people contact me directly.
Patrick Powell Astart Technologies,
[EMAIL PROTECTED] 9475 Chesapeake Drive, Suite D,
Network and System San Diego, CA 92123
Consulting 858-874-6543 FAX 858-279-8424
LPRng - Print Spooler (http://www.lprng.com)
> From [EMAIL PROTECTED] Fri Aug 17 11:31:59 2001
> From: "Ryan Novosielski" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Subject: LPRng: HP LaserJet 4100N
> Date: Fri, 17 Aug 2001 13:27:40 -0400
>
> I mentioned before having problems with my LaserJet 4100N printer -- the
> only way to get page accounting "work" (and this is only at 95% accuracy) is
> to do a pagecount_poll=15 and pagecount_interval=1, or some similar values.
> I have since called HP about this, and they have replaced my firmware. This
> /still/ did not solve the problem. I then called JetDirect, and they
> suggested I swap cards with another printer. The problem followed the
> printer. I was then referred back to the LaserJet 4100 folks and they looked
> into the problem. They were unable to come up with a solution, and requested
> that they be able to know how the page counter was being queried in an
> effort to reproduce the problem. I do not know enough about ifhp to be able
> to tell them offhand what is exactly happening. I'd appreciate any help I
> could be given in advice for exactly how to go about diagnosing the real
> problem with HP and getting these printers fixed. I guess Patrick would be
> the one who would know the most about this, but I'd also like to ask again:
> is ANYONE using a LaserJet 4100N successfully with accounting (I now have 2
> that count funny), and does anyone know how I could help HP to reproduce
> this problem on their own?
>
> Thanks in advance!
>
> ---- _ _ _ _ ___ _ _ _
> |Y#| | | |\/| | \ |\ | | | Ryan Novosielski - Jr. UNIX Systems Admin
> |$&| |__| | | |__/ | \| _| | [EMAIL PROTECTED] - 973/972.0922 (2-0922)
> \__/ Univ. of Med. and Dent. | IST/ACS - New Jersey Medical School - C630
-----------------------------------------------------------------------------
YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST
The address you post from MUST be your subscription address
If you need help, send email to [EMAIL PROTECTED] (or lprng-requests
or lprng-digest-requests) with the word 'help' in the body. For the impatient,
to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED]
with: | example:
subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED]
unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED]
If you have major problems, send email to [EMAIL PROTECTED] with the word
LPRNGLIST in the SUBJECT line.
-----------------------------------------------------------------------------
