Ivan Petrovich wrote:
> > > a '0' page count for small print jobs (1-2 pages) also means
> > > under-counting for all other, bigger print jobs. Are you sure your
> > > non-zero print counts are correct?
> >
> > Ah... no. The missing pages will be added to the next job. What's
>
> That too. I believe we are talking about the same thing. If 2 jobs are
> being printed back-to-back, then the missing pages from the first job
> get added to the second one. If there is a sufficiently long pause
> (10 seconds for my 4050) between the 2 print jobs, then that does not
> happen, but the second print job gets under-counted.
>
> My point was, if some percentage of your print jobs have 0 page count,
> you should also suspect that the other, non-zero-page-count print jobs
> are not counted correctly.
Yes, you're quite right - sorry.
Unfortunately that doesn't solve the problem. Sometimes
I wish I could get a hold of those HP engineers and bang
their heads together. All we need is a simple status
test to tell us if the printer is actually finished printing.
I would actually want a few other tests, such as "Are you
jammed", "do you need paper" etc. but I can live without
those if HP finds it to be too complicated a concept.
What I have done is require all jobs to be postscript and
then count the number of showpages/copypages that are
executed. It's actually quite reliable.
The postscript only requirement had garnered some resistance
from our users but nothing really serious.
Jim
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