On Fri, Sep 15, 2006 at 11:07:36PM +0200, Jean-Marc Lasgouttes wrote: > Andre> Interesting point that I can't check because they seemingly > Andre> consider me a client. I usually get responses within a day when > Andre> I use the official support channel and sometimes the customary > Andre> open-source-style less-than-an-hour round-trip when adressing > Andre> the right people directly. > > That is good indeed, but it is not what john experienced.
Maybe it takes a while, and maybe demostrating hard crashes helps, too. Andre'