Dear Maynard, I think Richard's reply was actually quite polite compared to yours. I'm not sure what it is that you don't understand. English seems like your native language (you probably speak it better than me lol), so I'm guessing that you do understand the meaning of the words you chose to use. Just in case though, here are some examples:
You start off by "This is ridiculous". From what I understand, you are suggesting that it is ridiculous that the LyX developers have not fixed this bug. That is quite offensive. It is insensitive and suggests that they are not correctly doing their job. It kind of sounds like you're saying that *they* are ridiculous. 'DON'T do the half-assed job... do the job properly.' --Assuming that English is your native language, you should realize that these statements are commands. These are demands. Further, using capital letters is analogous to shouting in spoken English. As a final note, I just want to say that I can relate to you, Maynard. I have often been quite frustrated with bugs that stay around for a long time. I haven't had this happen in LyX, but in many other projects, both open sourced and proprietary. I've often had the same reaction as you. But usually I calm down and realize that the developers know a lot more than I do and even though some bugs look like they're simple, often they are not. Also, I'm not sure why you sent this to the list? Why didn't you just contact Richard privately? What is it that you want to share with the rest of us, exactly? Or were you just looking for a third opinion? Best, Xu On Fri, Nov 18, 2011 at 3:52 PM, Maynard Handley <nam...@name99.org> wrote: > I'm sorry, Mr Heck. I did not mean to offend, and I'm not sure why you are > so upset with me. > I submitted a problem. I submitted a whole lot of evidence that many > various people find it to be a problem. I did not think my tone was rude or > mocking. I do not understand why you are angry with me. > > I have supported the LyX project for quite some time, including donating > $1000. I don't expect that to entitle me to special treatment or anything, > but I would like to think it indicates that I care about this app and want > it to be the best app it possibly can be. > > > > On Nov 18, 2011, at 12:19 PM, LyX Ticket Tracker wrote: > > > #7894: Cannot use keyboard to "find next" > > > ---------------------+------------------------------------------------------ > > Reporter: name99 | Owner: lasgouttes > > Type: defect | Status: new > > Priority: normal | Milestone: > > Component: general | Version: 2.0.1 > > Severity: normal | Keywords: > > > ---------------------+------------------------------------------------------ > > > > Comment(by rgheck): > > > > The only thing that is ridiculous is the insulting character of this bug > > report. I'm tempted to delete it, and your account. Next time I will. > > > > And you won't get any help from me. > > > > -- > > Ticket URL: <http://www.lyx.org/trac/ticket/7894#comment:2> > > The LyX Project <http://www.lyx.org/> > > LyX -- The Document Processor > >
