Hi, thanks for writing back. My phone is constantly connected to the Internet, 
so I don't think that would be the root of the problem. I tried disconnecting 
and re-connecting my wi-fi connection and then rebooting the phone, but that 
didn't work.
Have you ever tried re-installing MA? I can't use the web browser on my phone, 
so I'd have to do it from my computer.
Thanks again for your help.



From: Courtney Tater 
Sent: Friday, May 18, 2012 5:10 PM
To: 'Mobile Accessibility Android Users List' 
Subject: RE: [MA] Big Mobile Accessibility Problem, Please Help


You will need to get internet access on your phone so that the software can be 
verified. I think it will deactivate after a while when not connected to the 
internet. After establishing connection to the internet I suggest rebooting 
your phone. If it doesn't work try reinstalling mobile accessibility. You 
shouldn't have to pay for it again as long as you install the same language 
that you originally purchased.


Courtney Tater

[email protected]

www.tatertech.com

From: [email protected] 
[mailto:[email protected]] On Behalf Of Stephanie Lanari
Sent: Friday, May 18, 2012 7:37 PM
To: [email protected]
Subject: [MA] Big Mobile Accessibility Problem, Please Help

 

Hi, I'm new on this list because last night my Mobile Accessibility suddenly 
stopped working correctly for no apparent reason. Now every time I try to 
access any feature of MA, like Phone or Contacts or Alarms, a message comes up 
that says, "This application is not licensed. If you have already purchased the 
application please make sure that your phone is correctly connected to the 
Internet." Then there is an OK button, and pressing that takes me to my phone's 
main Settings screen. Sometimes MA will repeat the message "Please register 
Mobile Accessibility" several times.

This weird little barrier has kept me from making phone calls or doing very 
much else on my phone since last night, and I have no idea why. Something may 
have been corrupted for some reason. I bought the MA license last August and it 
was working perfectly until last night. Do you guys know how to get around this 
problem, or can I re-install MA without buying it again?

Sorry to bother you guys, but I wrote to Code Factory last night and they 
haven't written me back yet. And I'd like to get my phone up and running again. 
Thanks a lot!

 



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