Yes we checked that VoiceOver is not muted. If it were muted is there a hotkey 
to unmute it? 
Paul Hopewell 

On 3 Jul 2012, at 20:55, Timothy J. Meloy wrote:

> Did your friend check to make sure voiceover was not  muted?
> 
> On Jul 3, 2012, at 2:51 PM, Paul Hopewell <hopew...@hopewell.org.uk> wrote:
> 
>> Hello, 
>> A friend of mine has a MacBook (not sure which model) running the latest 
>> level of Mac OS lion software (she did a software update yesterday). For 
>> some reason VoiceOver has stopped working for her. With sighted help she has 
>> checked that neither sound nor speech are accidentally muted and that the 
>> VoiceOver volume is at a sensible level. 
>> 
>> I note that there have been recent posts about VoiceOver unexpectedly not 
>> working but as it has always worked for me on my iMac I did not read these 
>> posts. 
>> 
>> Does anyone have any suggestions on what the problem might be and on how it 
>> could be fixed. I wonder if it is related to the PF keys on a MacBook which 
>> change hardware settings and which have no equivalent on the iMac. 
>> 
>> I would much appreciate your advice. 
>> Best regards....
>> 
>> Paul Hopewell
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