Hello Josh, Tim, and Others,

I've changed the subject line because you are talking about the program for 
getting a free upgrade to Mountain Lion if you purchased either a new Mac from 
Apple or a qualifying reseller between June 11 and July 25, 2012, or a 
refurbished Mac from Apple between those dates.  This program also applies to 
new Macs that you buy from qualifying resellers after today, but which come 
with Lion installed.  The program is called "Up-to-Date", and you have to file 
a request with Apple through their web form either by August 24, 2012 (in the 
case of purchases before today), or within 30 days of your purchase date (in 
the case of new Macs purchased after today, but which have Lion loaded as the 
operating system).

The way this works is that after your purchase is verified you get a coupon 
code to apply for your purchase of Mountain Lion through the Mac App Store, but 
I've heard there have been some problems with some of these codes not working 
in the massive startup today.

For more information, check the web page explaining the Up-to-Date program:
http://www.apple.com/osx/uptodate/

Josh, the date text field is supposed to refer to the date of your purchase, so 
they can check for eligibility.  I think this is probably easiest if you 
purchased from an Apple Store or through their online store, because they can 
immediately match the records to verify your transaction.

HTH.  Cheers,

Esther

On Jul 25, 2012, at 11:53 AM, josh gregory wrote:

> My mom had to help me do it, the field for the date just said date
> text And I don't think it'd let you complete it without it. I emailed
> Apple about it.
> 
> On 7/25/12, Timothy J. Meloy <tme...@fuse.net> wrote:
>> I think you have to fill out a form for the free mountain lion upgrade. I
>> believe it is on Apple's website.
>> 
>> On Jul 25, 2012, at 5:30 PM, josh gregory <joshkar...@gmail.com> wrote:
>> 
>>> What's different about it? Sorry don't mean to sound rude at all but
>>> I'm still waiting for apple to email me with the link or whatever it
>>> is to get it free, since I got my mac a month ago.
>>> 

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