I believe I did. even after the clean install, nothing. I'll try it again though in a day or to. This is frustrating as all get out. and should not need to be done. Will try if I remember to keep you all posted. On Jul 28, 2012, at 5:31 PM, Esther wrote:
> Hi Sarah, > > Did you also try closing all apps, deleting the plist files for storeagent > and appstore, and restarting your Mac? That's really what I thought should > clear up Paul's problem. (Detailed instruction given in the second half of > my post.) > > The relevant files are in your user account's Library preferences folder: > ~/Library/Preferences/com.apple.storeagent.plist > ~/Library/Preferences/com.apple.appstore.plist > > HTH. Cheers, > > Esther > > > On Jul 28, 2012, at 2:08 PM, Sarah Alawami wrote: > >> I already tried this and it did not work. This from a clean install, twice. >> >> Yeah the hiding purchases thing works, but I want to install the apps lol! >> or at least some of them and I sort of can't. >> >> I'm hoping apple will fix this as i will not be able to use evernote until >> they fix tis. Yes I could migrate but not all of us have a back up drive to >> migrate to or they might be installing ml on a clean drive. I will keep >> these instructions in mind in case my app store ever goes poof. >> >> Take care all and hope this gets fixed. >> >> On Jul 28, 2012, at 3:03 PM, Esther wrote: >> >>> Hi Paul, Sarah, and Others, >>> >>> I did some research, and there's an Apple Support document about "Hiding >>> and Unhiding Purchases": >>> http://support.apple.com/kb/HT4928 >>> >>> This is supposed to cover the case where you delete purchases and can't >>> find them again, but it doesn't quite sound like your problem. (Also, the >>> document is dated October 2011, so I don't know whether Mountain Lion >>> changes things). When I tried this on my system (still on Lion) there was, >>> indeed, a "hide" button in the App Store purchases list (column 4 of 5), >>> and pressing it made the item go away entirely (no dimmed button; it simply >>> no longer showed up in the list of purchased items). I was able to unhide >>> items by following the directions in the support document: >>> >>> 1. Open the Mac App Store. >>> 2. Choose Store > Sign In, and enter your Apple ID and password. >>> 3. Choose Store > View My Account. >>> 4. Click on View Hidden Purchases from the Account Information page. >>> >>> This was useful to know and it seems worth posting in case someone else >>> hits this issue, but doesn't seem to fix your problem. >>> >>> My guess is that the preference files for the App Store somehow got >>> corrupted on your system. I'd try quitting all applications, then either >>> deleting or moving the two plist to your Desktop or other location, and >>> rebooting. When you open the App Store again it should recreate the >>> entries with the correct (updated) information. If not, you can always >>> move the old plist files back to their original location. >>> >>> The relevant files are in your user account's Library preferences folder: >>> ~/Library/Preferences/com.apple.storeagent.plist >>> ~/Library/Preferences/com.apple.appstore.plist >>> >>> You probably should quit all applications on your Mac (to include ones that >>> might have been purchased through the App Store), delete or move the two >>> files listed above (e.g., use the Command-Shift-G "Go to folder" shortcut >>> in Finder to go to your Library/Preferences folder). If you do this in one >>> step remember to type the leading tilde character that indicates your home >>> directory, followed by a slash, and then "Library", then slash, then >>> "Preferences". If you do this in two steps, use Command-Shift-H to go to >>> your home directory, then use Command-Shift-G and type >>> "Library/Preferences" into the text field with no slash at the beginning >>> needed -- just the slash between "Library and "Preferences". Once inthat >>> folder find the two plist files to delete or move. Then reboot your Mac and >>> check that your "Purchases" and "Updates" now look correct. >>> >>> HTH. Cheers, >>> >>> Esther >>> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > mac-access@mac-access.net > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/mac-access@mac-access.net/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> > > The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and > worm-free! > > Please remember to update your membership options periodically by visiting > the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
