hi, i didn't get it from the ap store i got it from the website. sorry for not 
replying sooner i get so many emails per day. amy
On 1 Sep 2012, at 18:37, Gordon Smith <gor...@mac-access.net> wrote:

> Amy
> 
> My apologies, I was forgetting that you bought your copy via the app store.  
> I never do if I can help it.
> 
> Gordon
> 
> On 1 Sep 2012, at 14:41, amy gilbert <we.are.born.innoc...@googlemail.com> 
> wrote:
> 
> hi, it didn't download as a dmg it downloaded as a zip which automatically 
> extracted itself and the only file in there was the ap.
> On 31 Aug 2012, at 18:17, Gordon Smith <gor...@mac-access.net> wrote:
> 
>> Hi Amy
>> 
>> No, I mean the disk image which you downloaded.  Sorry for the confusion.
>> 
>> Gordon
>> 
>> On 31 Aug 2012, at 13:46, amy gilbert <we.are.born.innoc...@googlemail.com> 
>> wrote:
>> 
>> hi, do you mean i have to show package contents and look in there? i've just 
>> looked and i can't find it in there. amy
>> On 28 Aug 2012, at 16:16, Gordon Smith <gor...@mac-access.net> wrote:
>> 
>>> Amy
>>> 
>>> If you look int the DVD Remaster package, there is a little utility called 
>>> "Faremount".  Put that in your applications folder and run it when you run 
>>> DVD Remaster.  That will allow DVD Remaster to talk to VLC and it will 
>>> handle your encrypted videos.
>>> 
>>> Good luck.
>>> 
>>> Gordon
>>> 
>>> On 28 Aug 2012, at 14:24, amy gilbert <we.are.born.innoc...@googlemail.com> 
>>> wrote:
>>> 
>>> hi all, dvd re-master won't work with incripted dvds i was wondering does 
>>> anyone know of any accessible dvd decripters? amy
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