Hello John, Have you tried pressing Command-F5 to turn VoiceOver on?
Also, did the shop set up the computer for you? Cheers, Anne On 7 Jul 2013, at 18:50, John Gallagher <j...@pianotuner.plus.com> wrote: > Hi there it's brand new from laptops direct in Huddersfield. > apparently when I switch on it shows the apple logo the music sound plays the > disk whirls and you wait and wait nothing at all. > should I have created a mac os 10 cd? <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>