thanks but no joy at all it just does not load up with the power on it.
would a mac os 10 help on an sd card. or on a cd could I boot up from
there I wonder.
it was o.k until it said re start.
there is no reset button to defaults is there.
with the iphone if all goes pear shaped you can press the home and
top button to get it back.
what I will do is switch on and leave it for an hour on it's power
adapter see what happens.
thanks for all your help though.
At 18:34 07/07/2013, you wrote:
John - I'm a bit puzzled when you say the disc whirls; the MacBook
air [yours as I understand it is the same as mine] has an SSD drive,
so I don't think you'd hear any disc activity. I can't, but then
again, my hearing isn't great! I think perhaps, if you've downloaded
updates, as has been suggested, you may need to wait a fair while
for installations to complete. If you press the function key and
f12, do you hear a click [this is the volume up key combination, or
it is at least, if your machine hasn't been set up to perform
differently with the function key; if you don't hear a click, I
think this means boot up hasn't completed. The only other thing I
can think of, is to be sure that the magnetic plug on the charging
cable is properly connected to your Mac, just in case the battery is
fully run down -
Andy
----- Original Message ----- From: "John Gallagher" <j...@pianotuner.plus.com>
To: "Mac OSX & iOS Accessibility" <mac-access@mac-access.net>
Sent: Sunday, July 07, 2013 5:50 PM
Subject: Re: no joy with my new mac
Hi there it's brand new from laptops direct in Huddersfield.
apparently when I switch on it shows the apple logo the music sound
plays the disk whirls and you wait and wait nothing at all.
should I have created a mac os 10 cd?At 16:48 07/07/2013, you wrote:
That, however, becomes an issue, because on the more modern
laptops, such as the MacBook Pro, the batteries are not user
replaceable, and must be serviced by either an Apple authorized
vendor, or an Apple store. John, out of curiosity, do you happen
to know what year and model your Mac is?
Sent from my iPhone
On Jul 7, 2013, at 11:26 AM, "David Griffith"
<d.griff...@btinternet.com> wrote:
> It can take quite a time for updates to be installed so would
counsel giving
> the machine lots of time to complete any update. I think I had to
wait about
> 30 minutes once.
> The normal way to force a reboot is to hold the power button down.
> The advice Apple gave me though, when I had a problem with my
iMac was > to
> unplug the machine, wait 10 seconds and then start up the
machine > again.
>
> With a laptop I guess that involves removing the battery as well.
>
> David Griffith
> -----Original Message-----
> From: mac-access-boun...@mac-access.net
> [mailto:mac-access-boun...@mac-access.net] On Behalf Of John Gallagher
> Sent: 07 July 2013 15:54
> To: mac-access@mac-access.net
> Subject: no joy with my new mac
>
> Hi all
> Just set up my new mac did some downloads or should I say
updates then > it
> says restart.
> we restarted the machine and no joy what ever we do it sounds
as as if > it
> loads and Heather says the screen is blank so a bad start.
> is there an actual re set button some where.
>
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