Hi Doug,

Another thought to add to Sarah's suggestion: you might want to check whether 
your Jawbone headset still shows up as one of the devices in System Preferences 
> Bluetooth and delete it from the table.  I think that the device will no 
longer appear as an output device under the System Preferences  sound 
preferences pane, too. So I would both check the Activity Monitor utility to 
kill the process, and make sure that the headset is deleted from your Bluetooth 
devices, since you no longer have it.

HTH.  Cheers,

Esther

On Dec 7, 2013, at 10:59 AM, Sarah k Alawami wrote:

> Have yu checked the activity monitor to see if the jawbone  update process is 
> running? Just something to check first. if so force quit it with cmd option q 
> or click force quit in the tool bar, then try and remove the app again.
> On Dec 7, 2013, at 12:16 PM, Rudolph, Douglas wrote:
> 
>> hey guys. this is a very strange situation for me. I no longer have a jaw 
>> bone bt headset so i am wanting to get rid of the jaw bone updater 
>> application on the computer. every time i try deleting from the applications 
>> folder, it tells me that i can’t delete it because its running. I have 
>> removed all files for it from the library, and still no go. how do i delete 
>> it or trick mac into thinking its not running so that i can delete it. its 
>> on a mid 2012 mba on mavrix 
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