Perhaps it would be worth the wile waiting to see what the status messages and progress reports for Super Duper on the chap's computer actually say before trying to do any further troubleshooting, could be a whole range of issues here and you've put your finger on another, Super Duper and Time Machine both backing up to the same drive at the one time, with a USB 3.0 drive this isn't a huge issue - that's what I do here myself - but with anything slower it could be a right pain in the bum.
On 9 Mar 2014, at 5:14 am, Sarah k Alawami <[email protected]> wrote: > Hmm when I tried super duper a long time ago it only took about 2 hours to > do the initial back up. I'd say somethitn is either up with the drive or you > are not having any luck with time machine or super duper. I;m learning toward > drive issues. > > Have you scanned the drive with disk utility to see if there are any errors > with it? > > > Take care. > On Mar 8, 2014, at 4:03 AM, Dane Trethowan <[email protected]> wrote: > >> Is the progress status of Super Duper changing? You can read this by >> navigating the Super Duper screen with Voiceover. >> >> On 8 Mar 2014, at 10:59 pm, George Cham <[email protected]> wrote: >> >>> I’m backing it up to a 1TB external hard drive , with backup all files >>> George Cham >>> [email protected] >>> >>> >>> >>> On 8 Mar 2014, at 10:28 pm, Dane Trethowan <[email protected]> wrote: >>> >>>> Hmm, 7 hours does sound a little long. >>>> >>>> I'm using the paid version of Super Duper so I'm not sure exactly how the >>>> set of features in the Trial differs. >>>> >>>> How are you backing up your data and to what sort of media are you backing >>>> up, are you backing up to say a network drive, USB 2.0 or 3.0 drive etc? >>>> All these different factors can play a part. >>>> >>>> next how have you set up Super Duper to backup, I use "Smart Update", >>>> Super Duper will initially backup the whole drive and on subsequent >>>> backups only copy files that have changed or been updated since the first >>>> backup. >>>> >>>> >>>> On 8 Mar 2014, at 8:17 pm, George Cham <[email protected]> wrote: >>>> >>>>> As I said in my earlier email, I've downloaded the trial version of >>>>> Superduper, but I've been backing up for over 7hours, and no files have >>>>> been copied. >>>>> Is this normal, for it to take time backing up for the first time? >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> George, >>>>> >>>>> Sent from my iPad >>>>> <--- Mac Access At Mac Access Dot Net ---> >>>>> >>>>> To reply to this post, please address your message to >>>>> [email protected] >>>>> >>>>> You can find an archive of all messages posted to the Mac-Access forum >>>>> at either the list's own dedicated web archive: >>>>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>>>> or at the public Mail Archive: >>>>> <http://www.mail-archive.com/[email protected]/>. >>>>> Subscribe to the list's RSS feed from: >>>>> <http://www.mail-archive.com/[email protected]/maillist.xml> >>>>> >>>>> As the Mac Access Dot Net administrators, we do our very best to ensure >>>>> that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus >>>>> and worm-free. 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We assume neither liability nor responsibility should >>>>> something unpredictable happen. >>>>> >>>>> Please remember to update your membership preferences periodically by >>>>> visiting the list website at: >>>>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>>>> >>>> >>>> >>>> ********** >>>> >>>> Dane Trethowan >>>> Skype: grtdane12 >>>> Phone US (213) 438-9741 >>>> Phone U.K. 01245 79 0598 >>>> Phone Australia (03) 9005 8589 >>>> Mobile: +61400494862 >>>> faceTime +61400494862 >>>> Fax +61397437954 >>>> Twitter: @grtdane >>>> >>>> >>>> >>>> >>>> <--- Mac Access At Mac Access Dot Net ---> >>>> >>>> To reply to this post, please address your message to >>>> [email protected] >>>> >>>> You can find an archive of all messages posted to the Mac-Access forum >>>> at either the list's own dedicated web archive: >>>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>>> or at the public Mail Archive: >>>> <http://www.mail-archive.com/[email protected]/>. >>>> Subscribe to the list's RSS feed from: >>>> <http://www.mail-archive.com/[email protected]/maillist.xml> >>>> >>>> As the Mac Access Dot Net administrators, we do our very best to ensure >>>> that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and >>>> worm-free. 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We assume neither liability nor responsibility should something >>>> unpredictable happen. >>>> >>>> Please remember to update your membership preferences periodically by >>>> visiting the list website at: >>>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>>> >>> >>> <--- Mac Access At Mac Access Dot Net ---> >>> >>> To reply to this post, please address your message to >>> [email protected] >>> >>> You can find an archive of all messages posted to the Mac-Access forum >>> at either the list's own dedicated web archive: >>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >>> or at the public Mail Archive: >>> <http://www.mail-archive.com/[email protected]/>. >>> Subscribe to the list's RSS feed from: >>> <http://www.mail-archive.com/[email protected]/maillist.xml> >>> >>> As the Mac Access Dot Net administrators, we do our very best to ensure >>> that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and >>> worm-free. However, this should in no way replace your own security >>> strategy. We assume neither liability nor responsibility should something >>> unpredictable happen. >>> >>> Please remember to update your membership preferences periodically by >>> visiting the list website at: >>> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >>> >> >> >> ********** >> >> Dane Trethowan >> Skype: grtdane12 >> Phone US (213) 438-9741 >> Phone U.K. 01245 79 0598 >> Phone Australia (03) 9005 8589 >> Mobile: +61400494862 >> faceTime +61400494862 >> Fax +61397437954 >> Twitter: @grtdane >> >> >> >> >> <--- Mac Access At Mac Access Dot Net ---> >> >> To reply to this post, please address your message to >> [email protected] >> >> You can find an archive of all messages posted to the Mac-Access forum at >> either the list's own dedicated web archive: >> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> >> or at the public Mail Archive: >> <http://www.mail-archive.com/[email protected]/>. >> Subscribe to the list's RSS feed from: >> <http://www.mail-archive.com/[email protected]/maillist.xml> >> >> As the Mac Access Dot Net administrators, we do our very best to ensure that >> the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and >> worm-free. However, this should in no way replace your own security >> strategy. We assume neither liability nor responsibility should something >> unpredictable happen. >> >> Please remember to update your membership preferences periodically by >> visiting the list website at: >> <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> >> > > <--- Mac Access At Mac Access Dot Net ---> > > To reply to this post, please address your message to > [email protected] > > You can find an archive of all messages posted to the Mac-Access forum at > either the list's own dedicated web archive: > <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> > or at the public Mail Archive: > <http://www.mail-archive.com/[email protected]/>. > Subscribe to the list's RSS feed from: > <http://www.mail-archive.com/[email protected]/maillist.xml> > > As the Mac Access Dot Net administrators, we do our very best to ensure that > the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and > worm-free. However, this should in no way replace your own security > strategy. We assume neither liability nor responsibility should something > unpredictable happen. > > Please remember to update your membership preferences periodically by > visiting the list website at: > <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/> > ********** Dane Trethowan Skype: grtdane12 Phone US (213) 438-9741 Phone U.K. 01245 79 0598 Phone Australia (03) 9005 8589 Mobile: +61400494862 faceTime +61400494862 Fax +61397437954 Twitter: @grtdane <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to [email protected] You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/[email protected]/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/[email protected]/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>
