The latter.

Hold command R when you hear the restart chime.
David Griffith

On 09/03/2015 10:29, Ann Byrne wrote:
Do I press command-r while the Mac is running and it reboots, or do I shut it down and then boot while holding command-r, ... or some other how?

Thanks
At 04:09 PM 3/8/2015, you wrote:
Have you tried resetting all permissions from the recovery HD? You'd need to boot into it with command-r, and then after turning on VoiceOver, select, Terminal, from the Utilities menu. You would type, resetpassword as one word, and from that dialog, you can reset all of your permissions in one shot.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION

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MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Mar 8, 2015, at 5:00 PM, Ann Byrne <ann...@sbcglobal.net> wrote:
>
> No. I have messed up permissions Mac-wide. I can't save a new file. I can't change an old file. Safari won't stay connected for more than a few seconds. Some people shouldn't be allowed to touch a computer! (LOL)
>
> I'm thinking about a trip to the Apple genius!
>
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