on 12/9/04 8:41 PM, Darrell Hahn at [EMAIL PROTECTED] wrote:

> On 9-Dec-04, at 7:57 PM, Lincoln Dunn wrote:

>> For Canadian registrations, I normally use Baremetal.com out of
>> Victoria.
>> Their prices are pretty good, and they're head-and-shoulders above
>> other
>> registrars in terms of customer service, most notably
>> Domainsatcost.ca/Internic.ca, who have some of the worst customer
>> service
>> I've ever experienced. (I have no affiliation with Baremetal, btw.)
> 
> So what is there to customer service after you register the domain and
> transfer it?
> 
> Another question...what happens if you register a domain and then that
> company goes out of business?
> 
> I was thinking of going with 10dollar.ca to register. You guessed
> it....about $10 to register.

Lots, in my opinion. Making changes to your domain registry information
should be easy -- and I've dealt with *many* that don't make it so.
Baremetal is really responsive (usually within two hours), and makes
transfers and changes to registration info easy from their site.

While you shouldn't have to make changes to registrar information very
often, when you *do* have to, it's a real bonus to have someone who's
willing to assist you if there are any issues (lost passwords, stale email
addresses, and the like). I manage about 150 domains for my customers, and
dealing with the "cheap" registrars some of them used to first register
their domains is almost invariably a pain in the rear.

If you register a domain, and the registrar drops off the map, you can
easily transfer the domain to another registrar, usually. I keep
transferring my customer .ca domains to Baremetal as they come up for
renewal, since they just include a year's renewal in their transfer fee
(about $25, I think).

Regards,

Lincoln


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