Nora, if you launch SuperDuper and then go the Window menu, you find an item 
called Show Log. Hit that and you will see a detailed list of every step 
SuperDuper took in the most recent backup, and hopefully concluding with the 
glitch that caused the failure (may be incomprehensible to regular users). A 
button at the bottom lets you "Send to Shirt Pocket." Hope you can get it 
resolved. I know I would be bummed if my SuperDuper broke down.
Jim

On Dec 22, 2011, at 9:29 PM, Nora Probasco wrote:

> Well, I got my new hard drive installed and all up to date, but not without 
> some trials and tribulations. Super Duper let me down. I could never get it 
> to boot up to my hard drive. So after installing the new drive, I booted it 
> with the Lion Install Disk I made and restored everything with Time Machine. 
> It did not take that long at all. It is working perfectly now.
> 
> There was a great youtube video showing exactly what I needed to do to 
> install it step by step. It was perfect. The only problem is that when I got 
> it all put back together I realized there was a part still sitting on the 
> counter. So I took it all apart again and found the piece was the part that 
> holds the hard drive in place :-0  So after putting it in, I put it all back 
> together again. 
> 
> Now Super Duper keeps failing when I try to back up the new drive. I was 
> having some problems with it before I installed the new hard drive with the 
> occasional failure, but now it seems to work okay and then stalls and says it 
> failed to backup. Any suggestions?
> 
> Nora
> 
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