Jim, I am still getting the server error, and what is more upsetting is that it has failed twice to back up my hard drive. I plan to call them after the holidays. I am wondering if I should just take it off and just reinstall it for a fresh start. This is worrisome for a program that you depend on as a backup. I looked at their website but could not find anything. Will check again tho.
Nora On Sat, Dec 24, 2011 at 1:29 AM, Jim Bennett <[email protected]>wrote: > Nora, you're right - SuperDuper is acting a little weird. I got a similar > message yesterday: "The last three attempts to check our servers for a new > version have failed..." , then "version check failed due to timed out > error." I haven't contacted support yet as the message suggested I do, > because, knock on wood, the program is still working OK as far as I can > tell. My hunch is that SD's failure to work properly for you is a separate > matter from the server connection failure. > > Have you tried looking at the Discussions section of Shirt Pocket's > website? You might find other users posting about problems similar to yours > (I looked there but didn't see any mention of server connection failure). > > Like you I am using SuperDuper for backup and just started using Time > Machine this month. Also just started backing up my large photo collection > to Flickr (paid $25 or so to get full backup). > > Jim > > On Dec 23, 2011, at 11:14 AM, Nora Probasco wrote: > > Jim, > > I tried to send it to Shirt Pocket but it would not let me do that. It is > giving me messages that it cannot connect to the server to check for > upgrades also. It seems it has just gone haywire. I am wondering if I > should uninstall it and reinstall it to see if I can clear the problem. > What are your thoughts? I really want to have a 2nd and possible 3rd backup > option besides Time Machine. I do have to say I was very impressed with the > system recovery in Lion and how well Time Machine worked. It was so > effortless and I cannot even tell I installed a new drive. Everything is > just the same, except for the large amount of memory I now have ;-)) > > I am very heavy into genealogy research and have amassed a lot of paper > documents, etc. I am trying to downsize and my goal is to scan everything > into my computer, which is why I wanted the large memory. I have 3 separate > backup hard drives and want to use something different on each one. Right > now I am using Time Machine and Super Duper. I am trying to figure out what > to use on the 3rd drive. > > Nora > > On Fri, Dec 23, 2011 at 1:35 AM, Jim Bennett <[email protected]>wrote: > >> Nora, if you launch SuperDuper and then go the Window menu, you find an >> item called Show Log. Hit that and you will see a detailed list of every >> step SuperDuper took in the most recent backup, and hopefully concluding >> with the glitch that caused the failure (may be incomprehensible to regular >> users). A button at the bottom lets you "Send to Shirt Pocket." Hope you >> can get it resolved. I know I would be bummed if my SuperDuper broke down. >> Jim >> >> On Dec 22, 2011, at 9:29 PM, Nora Probasco wrote: >> >> > Well, I got my new hard drive installed and all up to date, but not >> without some trials and tribulations. Super Duper let me down. I could >> never get it to boot up to my hard drive. So after installing the new >> drive, I booted it with the Lion Install Disk I made and restored >> everything with Time Machine. It did not take that long at all. It is >> working perfectly now. >> > >> > There was a great youtube video showing exactly what I needed to do to >> install it step by step. It was perfect. The only problem is that when I >> got it all put back together I realized there was a part still sitting on >> the counter. So I took it all apart again and found the piece was the part >> that holds the hard drive in place :-0 So after putting it in, I put it >> all back together again. >> > >> > Now Super Duper keeps failing when I try to back up the new drive. I >> was having some problems with it before I installed the new hard drive with >> the occasional failure, but now it seems to work okay and then stalls and >> says it failed to backup. Any suggestions? >> > >> > Nora >> > >> > _______________________________________________ >> > MacGroup mailing list >> > [email protected] >> > http://www.math.louisville.edu/mailman/listinfo/macgroup >> >> >> >> >> _______________________________________________ >> MacGroup mailing list >> [email protected] >> http://www.math.louisville.edu/mailman/listinfo/macgroup >> >> > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup > > > > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup > >
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