Just got a letter from the CEO if Charter about the new company. Some details:

New name: Spectrum

Another point that stood out for me harkening back to a conversation we had on 
this list a few weeks back: 
They are in the process of "bringing over 10,000 outsourced customer service 
jobs back to the United States.”

I guess the rumor was true. 

That still does not mean that their customer service will automatically be 
stellar (look at AT&T!), but you should be able to understand what they’re 
saying. (Well, unless they’re from Pittsburgh, any Pennsylvania Dutch community 
or quite a few places in New England.)


Router update:

I put a software router (PFSense) on a virtual machine (with VMWare) on one of 
the computers in my closet and (after getting the firewall rules tweaked just 
right) now I get up to the full 200 Mbps that my service level promises. I test 
it several times a day and once yesterday it even got MORE than 200 Mbps. I’m 
thoroughly satisfied.

The problems I had before not being able to get my full bandwidth were entirely 
the fault of an underpowered router. 

[On a TOTALLY unrelated note: I happen to have a used router for sale!]

::-)

j

--
Jonathan Fletcher
jonat...@fletcherdata.com

Kentuckiana FileMaker Developers Group
Next Meeting: 6/28/16


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