And didn't the letter say something about their commitment to fiber?  

John. 

Sent from my iPhone

> On Jun 4, 2016, at 7:47 PM, Jonathan Fletcher <li...@fletcherdata.com> wrote:
> 
> Just got a letter from the CEO if Charter about the new company. Some details:
> 
> New name: Spectrum
> 
> Another point that stood out for me harkening back to a conversation we had 
> on this list a few weeks back: 
> They are in the process of "bringing over 10,000 outsourced customer service 
> jobs back to the United States.”
> 
> I guess the rumor was true. 
> 
> That still does not mean that their customer service will automatically be 
> stellar (look at AT&T!), but you should be able to understand what they’re 
> saying. (Well, unless they’re from Pittsburgh, any Pennsylvania Dutch 
> community or quite a few places in New England.)
> 
> 
> Router update:
> 
> I put a software router (PFSense) on a virtual machine (with VMWare) on one 
> of the computers in my closet and (after getting the firewall rules tweaked 
> just right) now I get up to the full 200 Mbps that my service level promises. 
> I test it several times a day and once yesterday it even got MORE than 200 
> Mbps. I’m thoroughly satisfied.
> 
> The problems I had before not being able to get my full bandwidth were 
> entirely the fault of an underpowered router. 
> 
> [On a TOTALLY unrelated note: I happen to have a used router for sale!]
> 
> ::-)
> 
> j
> 
> --
> Jonathan Fletcher
> jonat...@fletcherdata.com
> 
> Kentuckiana FileMaker Developers Group
> Next Meeting: 6/28/16
> 
> 
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