Hi Donna, Were you trying to make your purchase through the Mac OS X Snow Leopard Up-to-Date page? http://www.apple.com/macosx/uptodate/
If you use that page (or just Google on Snow Leopard uptodate or Snow Leopard update) you should be able to fill in the information on line. You need to supply the serial number and date of purchase of your machine. The link brings up a window telling you how to find the serial number from the "About this Mac" entry on the Apple Menu. When they tell you to "Double-click" the version text for the operating system, use VO-Shift-Space by holding down Control-Option-Shift keys and tapping space twice quickly. You may have to move off and on this field to hear it updated. Then use VO-Shift-C to copy the serial number information to pasteboard, and Command-V to paste it. Use TextEdit as an intermediate step, so you can strip off the announced "Serial Number" prefix before inserting serial number into the form. Cheers, Esther On Aug 26, 2009, Donna Goodin wrote: > > Hi all, > > For the benefit of anyone else who may be trying to get the promised > discount on SL ... > > I've just spent 2 hours online, trying to preorder at the $10 price. > I have been unable to get anything but the $29 price. Right on > Apple's site, they say you can also purchase via telephone by calling > 1800-myapple. But, when you call them, they are utterly worthless. > They tell you they cannot take orders, and that you must purchase > online, or fax them a copy of your order. When I asked to speak to a > supervisor, I was told that that was not an option. Finally, I called > my local store, to see if they could help. Fortunately, they're very > nice folks, and the manager agreed to let me come in and pick it up in > the store on Friday for the $10 price. However, I should never have > had to work so hard to give Apple my money, even if it is just $10, > especially given the high degree of user/customerfriendliness on which > Apple prides itself. > > So, yes, there is a purpose to this message other than my rant. If > you are a new user, and want to get the $10 price, my suggestion would > be to just skep the whole online debacle, and just contact your store. > Best, > Donna > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~----------~----~----~----~------~----~------~--~---
