Hi James,

I'm so glad you had such a great experience.  It sounds like Apple has  
had problems with the website.  Hopefully those have been resolved.

Cheers,
Donna
On Aug 26, 2009, at 1:08 PM, James & Nash wrote:

>
> I'm sorry for your difficulties. When I purchased my new MacBook  
> today, I
> had no difficulties. In fact, they could not ahve been kinder. They  
> gave me
> a considerable discount on the price of my mac especially  
> considering I
> asked for an upgrade on the HD. I assume I get SL with the laptop next
> Friday.
>
> Take care
>
> James
> ----- Original Message -----
> From: "Donna Goodin" <goodi...@msu.edu>
> To: <macvisionaries@googlegroups.com>
> Sent: Wednesday, August 26, 2009 4:11 PM
> Subject: feeling pretty disgusted with Apple at the moment
>
>
>>
>> Hi all,
>>
>> For the benefit of anyone else who may be trying to get the promised
>> discount on SL ...
>>
>> I've just spent 2 hours online, trying to preorder at the $10 price.
>> I have been unable to get anything but the $29 price.  Right on
>> Apple's site, they say you can also purchase via telephone by calling
>> 1800-myapple.  But, when you call them, they are utterly worthless.
>> They tell you they cannot take orders, and that you must purchase
>> online, or fax them a copy of your order.  When I asked to speak to a
>> supervisor, I was told that that was not an option.  Finally, I  
>> called
>> my local store, to see if they could help.  Fortunately, they're very
>> nice folks, and the manager agreed to let me come in and pick it up  
>> in
>> the store on Friday for the $10 price.  However, I should never have
>> had to work so hard to give Apple my money, even if it is just $10,
>> especially given the high degree of user/customerfriendliness on  
>> which
>> Apple prides itself.
>>
>> So, yes, there is a purpose to this message other than my rant.  If
>> you are a new user, and want to get the $10 price, my suggestion  
>> would
>> be to just skep the whole online debacle, and just contact your  
>> store.
>> Best,
>> Donna
>>
>>>
>
>
> >
>


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