Ok, mystery solved. I thought this might be the case.

thanks,
Teresa

On the other hand, there are different fingers.

On May 9, 2014, at 10:59 PM, Kawal Gucukoglu <kawa...@me.com> wrote:

> Unfortunately, your model display is not compatible with the new firmware.  
> They asked me straight away which model it was as the wiz wheel model is not 
> being updated for some reason.  I have the one with the rocker buttons as I 
> bought it last year.
> 
> Kawal.
> 
>> On 10 May 2014, at 01:29 am, Teresa Cochran <batsfly...@me.com> wrote:
>> 
>> Well, in my case, i got an error: "could not update this version of the 
>> firmware" when I opened the installer. Windows recognized my Braille 
>> display. maybe that firmware only works with certain models. This is quite 
>> apart from the driver loading issue in oS X. I'll have to ask tech support 
>> whether my 2010 Focus 40 Blue is compatible. It has the whiz wheels, I think 
>> unlike other models. I realize this is getting confusing, but there we have 
>> it.
>> 
>> Teresa
>> 
>> On the other hand, there are different fingers.
>> 
>> On May 9, 2014, at 1:41 PM, Kawal Gucukoglu <kawa...@me.com> wrote:
>> 
>>> I have written to Apple access ability or is it the other way round! To 
>>> discuss with Freedom scientific. Hopefully, I will have a response soon, 
>>> and will share it with you all. I have also written an email to Jonathan 
>>> Mosen to ask him to encourage freedom scientific to put Mac installers of 
>>> their products on their website.
>>> 
>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen 
>>>> <annieskovniel...@gmail.com> wrote:
>>>> 
>>>> Hi Kawal.
>>>> 
>>>> I have 2 macs here, on the older mac it works on this mac from 2011 it 
>>>> will not load the driver as you said. I can not figure out what's going 
>>>> wrong.
>>>> 
>>>> Best regards Annie.
>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <kawa...@me.com>:
>>>>> 
>>>>> it has nothing to do with the model, as the driver is stalled on the bell 
>>>>> display successfully. It is when you try and connect this displayed via 
>>>>> Bluetooth with the Mac.
>>>>> 
>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <batsfly...@me.com> wrote:
>>>>>> 
>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and it has 
>>>>>> updated perfectly. Is this possibly a difference between older and newer 
>>>>>> models?
>>>>>> 
>>>>>> Teresa
>>>>>> 
>>>>>> Visualize whirled peas.
>>>>>> 
>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote:
>>>>>>> 
>>>>>>> Hello.
>>>>>>> 
>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will not pair 
>>>>>>> to the Mac via Bluetooth as it says Failed to load Driver.
>>>>>>> 
>>>>>>> Suppose I'll have to send an e-mail to Accessibility.
>>>>>>> 
>>>>>>> Kawal.
>>>>>>> 
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