Well, folks, I am officially off the deep end. I removed all music from my 
phone, unsynced music on iTunes, made sure all was as I want it, and re-synced. 
 Now, instead of 430 of my over one thousand songs, I have 63, and 37 artists, 
some with different songs available than those on the songs playlist. This, 
despite the fact that I have about 600 songs checked for syncing, and all 
artists, genres, and albums otherwise unchecked.  I do not know what is going 
on. Someone proposed off-list that I might have two iTunes libraries for some 
reason, but I can't imagine how that might have happened, and checking around, 
I see no way of determine that. Plus, if I see a list with songs checked and 
unchecked under devices, it would stand to reason that all checked songs should 
sync, if that is the available media. 
I am beyond frustrated at this point.
Christine

On Jun 2, 2014, at 11:02 AM, Tim Kilburn <kilbu...@me.com> wrote:

> Hi,
> 
> To delete all music from your iPhone, make sure iTunes Match is turned off on 
> the iPhone, then in iTunes on your Mac, make sure that "Sync Music" is not 
> checked in the Music pane.  Apply your changes and all music should be 
> removed.  Sometimes, my favourite word in computer-land creeps up and 
> "should" factors in, so, you need to confirm things on your iPhone.  That is, 
> go into the Music app, in the Songs pane and make sure that all have been 
> removed.  You usually can swipe up and delete any songs that were not 
> properly deleted from the first process.  Then you can go ahead and try 
> setting things up the way you want them in iTunes on your Mac.  Once you 
> re-apply the changes, everything "should" be fine.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Jun 2, 2014, at 2:45 AM, Christine Grassman <cgrassman1...@gmail.com> 
> wrote:
> 
>> I want to thank all of you who are trying to assist with your suggestions. 
>> However:
>> 
>> 1. I did have music turned off in iTunes and app store.
>> 
>> 2. I understand how to use the grid; before going into column browser, the 
>> album grid was not going past a certain point, no matter what I did. 
>> 
>> 
>> 3. I did change to column browser, and do see the different listings, but do 
>> not see where to check and uncheck artists, genres, albums,  or particular 
>> songs from a particular artist or album.  I am only seeing "check" or 
>> "uncheck" when songs are selected, which was always the case, and which, as 
>> started this whole problem, does not appear to make a difference.
>> Going out of my mind with this wasted space on my iPhone, and having to 
>> skip, skip, skip, when listening to music because of the currently unwanted 
>> selections. 
>> . . . 
>> Kimba, how did you delete all music from your phone easily and then start 
>> over? I'm thinking this is my next try.
>> Christine
>> 
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