Hi all, I also have joined the ranks of the grateful for the wonderful job the folks at Apple Accessibility have done. The two peiple I spoke with while helping my friend resurrect her secondhand mac, were very patient, knowledgeable and spent hours of time helping myself and my friend, who is a new mac user sort this out. We were able to perform a clean install of Maverick and fix her email crash. They worked with us till the job was done. My friend is a new mac user and the helper there patiently walked her through the steps she needed to implement. Also, I would like to thank all those in the list who responded to my need at the time. Gerard Doody jerrydood...@gmail.com
On Jun 20, 2014, at 7:09 PM, Anders Holmberg <and...@pipkrokodil.se> wrote: Hi! I also use to get a response from them. Even though my english is not the best in the world. /A 18 jun 2014 kl. 18:22 skrev Jenine Stanley <dragonwalke...@gmail.com>: > Wow, yes, I did use the email address and had a response within 12 hours. > Even when I just reported something I've always gotten a response, if not a > personal one. These last two interactions were more specific and definitely > personal. > Jenine Stanley > dragonwalke...@gmail.com > > > > On Jun 18, 2014, at 12:04 PM, Littlefield, Tyler <ty...@tysdomain.com> wrote: > >> Hello: >> How did you get in touch with apple accessibility? Was it via >> theaccessibil...@apple.com email address? All of my bug reports there have >> gone unanswered. >> On 6/18/2014 11:59 AM, Teresa Cochran wrote: >>> Yes, I've felt comfortable enough with Apple Accessibility that I called >>> and asked a curious question about editing Braille commands. The guy was >>> interested enough that he had us do a screen-sharing session, because he >>> didn't have access to a Braille display. We concluded that the only way to >>> edit Braille commands was by using command-b first, but he offered to put >>> in my suggestion for using the Braille display to edit commands as a >>> feature request. I definitely wouldn't have felt comfortable initiating >>> this with most other companies. This is the main reason I have Apple >>> products. >>> >>> Teresa >>> >>> Winging its way from my iPod >>> >>>> On Jun 18, 2014, at 5:46 AM, Jenine Stanley <dragonwalke...@gmail.com> >>>> wrote: >>>> >>>> For those who don't think anything ever happens with Apple Accessibility, >>>> here's a happy story. >>>> >>>> I recently decided to stop complaining about a couple issues and take them >>>> to Apple Accessibility. >>>> >>>> One issue in IOS is the speaking of the word "selected" before some but >>>> not all picker items. This is maddening in long lists of items like times. >>>> >>>> They responded immediately asking for an example of an app in which this >>>> occurs. It's easy to find in the calendar app. I reported such and got a >>>> very nice note back stating that the issue has been documented and passed >>>> to the appropriate department. >>>> >>>> Yeah, I know, that sounds like lip service but I don't think so. I think >>>> it actually got done. >>>> >>>> I also received detailed instructions for how to report the problem of VO >>>> losing focus on some IOS apps. I thought at first it was just the Amazon >>>> app but the more I explored the issue, it seems to happen to a lesser >>>> degree in other apps as well. I'll have more time this weekend to try the >>>> instructions and send a report. >>>> >>>> Have I ever heard from Dell when reporting things? Microsoft? rarely and >>>> then it is a cnned response. Yay Apple. >>>> Jenine Stanley >>>> dragonwalke...@gmail.com >>>> >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >> >> >> -- >> Take care, >> Ty >> http://tds-solutions.net >> He that will not reason is a bigot; he that cannot reason is a fool; he that >> dares not reason is a slave. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
