Hello,

I can really feel your frustrations. Fortunately, my MacBook Air was an easy 
fix at the Apple Store today. One thing I want to add, when booting up into 
recovery or other dianostic modes on the computer, voiceover can be access with 
the command-F5. The voice is not Alex, but some other boyish voice, but at 
least there is accessibility to the information. The volume is low and it can't 
be increased. Just letting you know about this pointer. HTH. Good luck and you 
may need to contact Apple Care.

Best,
Eileen

Sent from my iPhone

> On Oct 14, 2014, at 4:37 PM, Rachel Feinberg <walksi...@gmail.com> wrote:
> 
> Hi Kristeen,
> 
> I don't know if this is accessible, but in looking up keyboard shortcuts for 
> starting up a Mac if something's not working properly, you can try holding 
> down D at start up. It will start the apple hardware test, which may tell you 
> something about your drives if they are connected.
> Rachel. 
>> On Oct 14, 2014, at 4:03 PM, Kristeen Hughes <khwi...@gmail.com> wrote:
>> 
>> Earlier today I noticed that my computer could not see my two external 
>> drives which were connected via USB. I decided a reboot was in order, since 
>> most of the time this fixes that type of an issue. There was no voice over 
>> when the computer restarted. I was unable to tell whether the computer 
>> booted all the way or not because of having no speech. I tried rebooting 
>> several more times, but the result was still the same.I disconnected all 
>> peripherals, and was able to boot into recovery mode. I went into disk 
>> utilities and repaired the disk. There seemed to be no problem with the 
>> disc. The computer will still not reboot.
>> 
>> Is there anything else I can try in recovery mode? Is there any other way I 
>> can reboot the computer that will give me other diagnostic tools? Thank you 
>> for any help anyone can provide.
>> 
>> Kristeen Hughes
>> 
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