Hi,

Concerning the raising of the volume in Recovery mode, you can often press 
VO-cmd-left three times then VO-cmd-up a few times and the volume will 
increase.  This is a normal VO command that can be used most of the time.  The 
VO-cmd-left/right moves you through the Rate, Voice, Intonation, Volume and 
Pitch and the VO-cmd-up/down changes those levels on the fly.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Oct 14, 2014, at 5:48 PM, Eileen Misrahi <eileen.misr...@gmail.com> wrote:

> Hello,
> 
> I can really feel your frustrations. Fortunately, my MacBook Air was an easy 
> fix at the Apple Store today. One thing I want to add, when booting up into 
> recovery or other dianostic modes on the computer, voiceover can be access 
> with the command-F5. The voice is not Alex, but some other boyish voice, but 
> at least there is accessibility to the information. The volume is low and it 
> can't be increased. Just letting you know about this pointer. HTH. Good luck 
> and you may need to contact Apple Care.
> 
> Best,
> Eileen
> 
> Sent from my iPhone
> 
>> On Oct 14, 2014, at 4:37 PM, Rachel Feinberg <walksi...@gmail.com> wrote:
>> 
>> Hi Kristeen,
>> 
>> I don't know if this is accessible, but in looking up keyboard shortcuts for 
>> starting up a Mac if something's not working properly, you can try holding 
>> down D at start up. It will start the apple hardware test, which may tell 
>> you something about your drives if they are connected.
>> Rachel. 
>>> On Oct 14, 2014, at 4:03 PM, Kristeen Hughes <khwi...@gmail.com> wrote:
>>> 
>>> Earlier today I noticed that my computer could not see my two external 
>>> drives which were connected via USB. I decided a reboot was in order, since 
>>> most of the time this fixes that type of an issue. There was no voice over 
>>> when the computer restarted. I was unable to tell whether the computer 
>>> booted all the way or not because of having no speech. I tried rebooting 
>>> several more times, but the result was still the same.I disconnected all 
>>> peripherals, and was able to boot into recovery mode. I went into disk 
>>> utilities and repaired the disk. There seemed to be no problem with the 
>>> disc. The computer will still not reboot.
>>> 
>>> Is there anything else I can try in recovery mode? Is there any other way I 
>>> can reboot the computer that will give me other diagnostic tools? Thank you 
>>> for any help anyone can provide.
>>> 
>>> Kristeen Hughes
>>> 
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