But how do you download the SD version from the iPhone?

Sent from my iPhone

> On Oct 30, 2014, at 11:07 AM, Tim Kilburn <kilbu...@me.com> wrote:
> 
> Hi,
> 
> As far as I can gather, if your device, either Mac or iOS, supports the HD 
> quality media and if you’ve purchased the HD quality media, that is the 
> version that will be downloaded unless you go into the Purchased area of your 
> iTunes Store.  So, viewing of the SD quality version is fine using the Video 
> Quality menu item, but downloading it requires you to either have purchased 
> the SD quality movie or to go through the Purchased area of your iTunes 
> Store.  Therefore, it’s not really a bug per say, it’s something that Apple 
> has changed.  Now, regarding the accessibility of downloading media from the 
> Purchased area of your iTunes Store, that is a bug and should be addressed.
> 
> Later…
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
>> On Oct 30, 2014, at 9:45 AM, Joe Quinn <jdawg1...@gmail.com> wrote:
>> 
>> Are sighted people able to download the sd version of a movie by choosing it 
>> under the quality menu or is this just a new bug? It used to work using vo. 
>> Could you get the sd version using ios? You used to be able too choose hd or 
>> sd on the iPhone but I think they took that option away. Any thoughts?
>> 
>> Sent from my iPhone
>> 
>>> On Oct 30, 2014, at 9:40 AM, Tim Kilburn <kilbu...@me.com> wrote:
>>> 
>>> Hi,
>>> 
>>> You are correct.  Sorry for giving you inaccurate suggestions.  According to
>>> 
>>> http://support.apple.com/kb/HT3209?viewlocale=en_US&locale=en_US,
>>> 
>>> if you wish to download an SD version after purchasing and HD version of a 
>>> movie, you’ll need to go under the Purchased section of your iTunes Store 
>>> page.  Now, the problem here is that that page has elements on it that VO 
>>> does not read.  I guess a note to Apple Accessibility is in order as this 
>>> has been a problem for quite a while.
>>> 
>>> As a matter of interest, the SD version of a movie is actually included in 
>>> the HD version when downloaded.  That’s why you’re able to view each 
>>> version under the Video Quality item within the Contextual menu.  That 
>>> doesn’t help you though if you’re wanting the SD version to save space 
>>> though.
>>> 
>>> Later…
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>>> On Oct 30, 2014, at 6:34 AM, Joe Quinn <jdawg1...@gmail.com> wrote:
>>>> 
>>>> I've done that but when I click download on the iCloud download button, 
>>>> still download the HD version of the movie
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Oct 29, 2014, at 11:28 PM, Tim Kilburn <kilbu...@me.com> wrote:
>>>>> 
>>>>> Hi,
>>>>> 
>>>>> To download the SD quality movie, press VO-shift-m when focused on the 
>>>>> given movie, navigate down to the Video Quality item then choose SD from 
>>>>> the sub-menu.  now if you press download, the Standard Definition version 
>>>>> will be downloaded or if you simply wish to stream it, the SD version 
>>>>> will be streamed.
>>>>> 
>>>>> Later…
>>>>> 
>>>>> Tim Kilburn
>>>>> Fort McMurray, AB Canada
>>>>> 
>>>>>> On Oct 29, 2014, at 7:01 PM, Joe Quinn <jdawg1...@gmail.com> wrote:
>>>>>> 
>>>>>> how do you then download the SD version of a movie? no matter what i do, 
>>>>>> it seems to download the HD version, and when i click on the checkbox 
>>>>>> that says, “download hd when available”, it always gets turned back on 
>>>>>> when i go to download a movie… help! :)
>>>>>>> On Oct 29, 2014, at 5:00 PM, Tim Kilburn <kilbu...@me.com> wrote:
>>>>>>> 
>>>>>>> Hi,
>>>>>>> 
>>>>>>> The age of the movie only has a part to do with it.  It mostly has to 
>>>>>>> do with the studio.  If they chose to update their iTunes Extras then 
>>>>>>> they become embedded in the HD movie.  The Booklet style of iTunes 
>>>>>>> Extra is only viewable on your Mac unless you perform some trickery by 
>>>>>>> extracting the media content out of the Extras booklet.  The newer 
>>>>>>> version of iTunes Extras is only available from the Cloud and only 
>>>>>>> available with HD movie content.  If you choose to download the movie 
>>>>>>> instead of streaming it, those iTunes Extras don’t normally present 
>>>>>>> themselves.  I need to do some more testing on my Mac to see exactly 
>>>>>>> how we access this Extras content from a VO prospective.  Again, I’ll 
>>>>>>> paste in the link to the Apple Support article:
>>>>>>> 
>>>>>>> http://support.apple.com/kb/HT6307?viewlocale=en_US&locale=en_US
>>>>>>> 
>>>>>>> HTH.
>>>>>>> 
>>>>>>> Later…
>>>>>>> 
>>>>>>> Tim Kilburn
>>>>>>> Fort McMurray, AB Canada
>>>>>>> 
>>>>>>>> On Oct 29, 2014, at 12:35 PM, Joe Quinn <jdawg1...@gmail.com> wrote:
>>>>>>>> 
>>>>>>>> Also how do you do this on the mac?
>>>>>>>> Go to the movie and click the Download cloud icon. You can select 
>>>>>>>> Download iTunes Extras or Cancel.
>>>>>>>> I see no download option in the purchased section of the iTunes Store 
>>>>>>>> on my Mac. 
>>>>>>>> 
>>>>>>>> Sent from my iPhone
>>>>>>>> 
>>>>>>>>> On Oct 29, 2014, at 11:39 AM, Tim Kilburn <kilbu...@me.com> wrote:
>>>>>>>>> 
>>>>>>>>> Hi,
>>>>>>>>> 
>>>>>>>>> Yes.  Visit 
>>>>>>>>> http://support.apple.com/kb/HT6307?viewlocale=en_US&locale=en_US
>>>>>>>>> 
>>>>>>>>> for Apple’s info on this.
>>>>>>>>> 
>>>>>>>>> Later…
>>>>>>>>> 
>>>>>>>>> Tim Kilburn
>>>>>>>>> Fort McMurray, AB Canada
>>>>>>>>> 
>>>>>>>>>> On Oct 29, 2014, at 10:23 AM, Faisal <newyorkyank...@gmail.com> 
>>>>>>>>>> wrote:
>>>>>>>>>> 
>>>>>>>>>> So, the latest version of extras is viewable on all your devices now?
>>>>>>>>>>> On Oct 29, 2014, at 9:21 AM, Tim Kilburn <kilbu...@me.com> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> Hi,
>>>>>>>>>>> 
>>>>>>>>>>> I have the Special Extended bundle which doesn’t appear to come 
>>>>>>>>>>> with iTunes Extras.  Things to note with iTunes Extras:
>>>>>>>>>>> 
>>>>>>>>>>> 1.  The new version of iTunes Extras is kind of embedded into the 
>>>>>>>>>>> movie.  so, the title will read “Lord of the Rings: the Fellowship 
>>>>>>>>>>> of the Rings (PG) HD - iTunes Extras” or something similar.
>>>>>>>>>>> 2.  The older versions of iTunes Extras came as a separate booklet.
>>>>>>>>>>> 3.  The older versions of iTunes Extras are only viewable on your 
>>>>>>>>>>> Mac, not on your Apple TV or iDevice.
>>>>>>>>>>> 4.  To view new iTunes Extras content, if included in the Movie 
>>>>>>>>>>> file purchase, you need to access the movie from the Cloud version, 
>>>>>>>>>>> not the local version.  When you open the Cloud version of the 
>>>>>>>>>>> movie, it will prompt you whether you wish to watch the movie or 
>>>>>>>>>>> the extras.
>>>>>>>>>>> 
>>>>>>>>>>> So, on an Apple TV, instead of going under the Computers section, 
>>>>>>>>>>> go under the Movies section and locate your purchased content.  
>>>>>>>>>>> Select the movie and if iTunes Extras are available on that title, 
>>>>>>>>>>> the choice will appear.  Oddly enough, the 1st Generation Apple TV 
>>>>>>>>>>> was able to view the booklet style of iTunes Extras but once the 
>>>>>>>>>>> Apple TV became a streaming device only, this feature was no longer 
>>>>>>>>>>> available.  There were some workarounds that I found but they 
>>>>>>>>>>> weren’t necessarily particularly practical, at least, not worth the 
>>>>>>>>>>> effort in my opinion.
>>>>>>>>>>> 
>>>>>>>>>>> Hope this makes sense.
>>>>>>>>>>> 
>>>>>>>>>>> Later…
>>>>>>>>>>> 
>>>>>>>>>>> Tim Kilburn
>>>>>>>>>>> Fort McMurray, AB Canada
>>>>>>>>>>> 
>>>>>>>>>>>> On Oct 29, 2014, at 9:39 AM, Joe Quinn <jdawg1...@gmail.com> wrote:
>>>>>>>>>>>> 
>>>>>>>>>>>> I'd just like to clarify for anyone who owns the itunes version of 
>>>>>>>>>>>> the lord of the rings extended bundles, and an apple tv, do the 
>>>>>>>>>>>> itunes extras show up when you select the movie? This doesn't show 
>>>>>>>>>>>> up on either my apple tv or my iphone  5s. Thanks for any help you 
>>>>>>>>>>>> can shine on this 
>>>>>>>>>>>> And I'm running the latest versions of both tv and iOS firmware 
>>>>>>>>>>>> 
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