Mary, I got that exact message back in February after getting a new iPhone 6 and restoring my encrypted backup from iTunes when I went to Voice Dream to re-Download my purchased voices. The problem eventually resolved itself but I wrote to Winston at the time and am including his response following my signature.
Alan Hi, Thanks for reaching out. The voices files are hosted on Amazon. I have heard of these issues, and a few times I ran into them myself. It's very strange to me. But in all cases, the problems are results a few days later or on a different network. If this is not the case, I would like to find out. In the next update, we're moving to a different type of hosting service on Amazon. I hope it'll improve things. Best, Winston. -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Mary Otten Sent: Saturday, September 26, 2015 11:19 AM To: viph...@googlegroups.com; macvisionaries@googlegroups.com Subject: Voice dream reader voice restoration failed on new phone Curious if anyone with a new iPhone 6 or 6S has had difficulty restoring their previously purchased voices to the new phone. I have tried now with two of them. In both instances, it says voice downloading failed. Try when you have a better network connection.I have a solid Wi-Fi connection. I am sitting less than 3 feet from my router. So my network connection is excellent. I wonder what is going on here. It did not ask me for my iTunes credentials. Which I thought was interesting. I thought I had to do that before, but maybe not. Anyway, I can't get my voice is back, and am wondering if there is a solution, short of writing to Winston and waiting for a response. Mary Sent from my iPhone -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
