Lol figures.. :)  thanks for all your help, Alex, I really do appreciate it.  
The device in question is already in Verizonland, so there's nothing I can do 
on the device at this point.
Cheers,
Donna
> On Sep 27, 2015, at 8:04 AM, Alex Hall <mehg...@icloud.com> wrote:
> 
> I'm honestly at a loss, as I've never seen anything like that. I'd suggest 
> the Find My Phone removal method I put forth in my previous message, as that 
> seems like it'd be the easiest.
>> On Sep 27, 2015, at 09:00, Donna Goodin <doniado...@me.com> wrote:
>> 
>> So when I go to services and interact, the first thing I'm hearing is 
>> Manage, that seems to allow me to manage my iCloud storage.  If I VO arrow 
>> to the  left, my Mac starts making this dreadful noise, sort of like the one 
>> it makes when you search in the iTunes store.  That seems to apply to two 
>> different tab areas, as I can hear a noise that sounds like it is moving 
>> over to a different tab.  Once I VO left past all of that, I'm at iCloud 
>> storage.  That's what I see when I'm not interacting with the table.  And 
>> tabbing only seems to take me into the table.  
>> Cheers,
>> Donna
>>> On Sep 26, 2015, at 4:49 PM, Alex Hall <mehg...@icloud.com> wrote:
>>> 
>>> There's a services group, inside of which is a table of iCloud services. 
>>> Interact with that group, but *not* the table. It sounds like you're in the 
>>> table, the first item of which is indeed iCloud Drive.
>>>> On Sep 26, 2015, at 17:19, Donna Goodin <doniado...@me.com> wrote:
>>>> 
>>>> Nah, that's no better.  when I interact with Services, I'm immediately 
>>>> taken to the iCloud drive area, I can't even see the About button.
>>>> Cheers,
>>>> Donna
>>>>> On Sep 26, 2015, at 4:08 PM, Alex Hall <mehg...@icloud.com> wrote:
>>>>> 
>>>>> If you have a Mac, you can also manage devices by going to System 
>>>>> Preferences > iCloud, interacting with the Services Group, then choosing 
>>>>> the About button followed by the Devices tab. That may work better, I 
>>>>> don't know.
>>>>>> On Sep 26, 2015, at 16:55, Chris G <jedikent@mysticaccess.email> wrote:
>>>>>> 
>>>>>> Hi,
>>>>>> Try resetting the old phone to factory settings.
>>>>>> I did that Thursday on  an iPad mini2 and it said this will also remove
>>>>>> this device from your account.
>>>>>> Chris
>>>>>> 
>>>>>> Chris Grabowski
>>>>>> Mystic Access   
>>>>>> Where the magic is in learning. 
>>>>>> http://www.MysticAccess.com 
>>>>>> 
>>>>>> Check out our eclectic and comprehensive assistive technology podcasts 
>>>>>> at: 
>>>>>> http://www.MysticAccessPodcast.com 
>>>>>> 
>>>>>> Contact: 
>>>>>> 
>>>>>> Phone: (716) 543-3323 
>>>>>> Direct Line: (716) 670-1221 
>>>>>> Facebook: mysticaccessempower
>>>>>> Twitter: MysticAccess
>>>>>> 733 Delaware Rd 341 
>>>>>> Buffalo, NY 14223 
>>>>>> 
>>>>>> 
>>>>>> On Sat, 26 Sep 2015 15:48:33 -0500
>>>>>> Donna Goodin <doniado...@me.com> wrote:
>>>>>> 
>>>>>>> Hi all,
>>>>>>> 
>>>>>>> Trying to remove my old phone from my list of devices, and not having 
>>>>>>> much luck.  So far I have been trying to do it from iCloud.com.  Is 
>>>>>>> there a better way to do this?  If not, how do you do it from the 
>>>>>>> website?  I've selected my old phone, and VO says remove Device, but 
>>>>>>> when I press VO-Space or enter, nothing happens.
>>>>>>> TIA,
>>>>>>> Donna
>>>>>>> 
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>>>>>> 
>>>>>> Chris Grabowski
>>>>>> Mystic Access   
>>>>>> Where the magic is in learning. 
>>>>>> http://www.MysticAccess.com 
>>>>>> 
>>>>>> Check out our eclectic and comprehensive assistive technology podcasts 
>>>>>> at: 
>>>>>> http://www.MysticAccessPodcast.com 
>>>>>> 
>>>>>> Contact: 
>>>>>> 
>>>>>> Phone: (716) 543-3323 
>>>>>> Direct Line: (716) 670-1221 
>>>>>> Facebook: mysticaccessempower
>>>>>> Twitter: MysticAccess
>>>>>> 733 Delaware Rd 341 
>>>>>> Buffalo, NY 14223 
>>>>>> 
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>>>>> 
>>>>> 
>>>>> --
>>>>> Have a great day,
>>>>> Alex Hall
>>>>> mehg...@icloud.com
>>>>> 
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>>>> 
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>>> 
>>> 
>>> --
>>> Have a great day,
>>> Alex Hall
>>> mehg...@icloud.com
>>> 
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> 
> 
> --
> Have a great day,
> Alex Hall
> mehg...@icloud.com
> 
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