Hello Chris.

I live in the UK and I praise Aftershokz Customer Service.  When my blues 2 was 
broken, I sent them back after calling them and in a matter of days got a 
replacement.  This was before the Bluez Sports S came on to the market.

Kawal.
> On 21 Mar 2016, at 13:39, Christopher-Mark Gilland <clgillan...@gmail.com> 
> wrote:
> 
> I absolutely swear by mine, yes.  OK, there may be a little bit of leakage, 
> but they're bone induction, so give them some credit.  You're never gonna 
> *totally!* get rid of that.  Compared to the 1st generation though, the Bluez 
> 2S model is really great, and has improved this quite significantly.
> 
> As for the newer model, I think it's called the Treck? Don't quote me on that 
> title though, it's only available in selected markets from what I understand, 
> but I hear it is unbelievable.  I've never seen one though, so I can't really 
> comment.  Knowing though what I do about their products, I'd strongly 
> recommend trying it.
> 
> The only thing really that I would say I have totally against Aftershokz, is 
> though their customer service is great in general, don't expect them to keep 
> their promises in a timely manor!
> 
> When I broke my tention band strap, they said they'd send me a replacement, 
> which yes, they did, but oh what a mes!  First, they said they'd send it 
> over-night, and wouldn't charge me for it, nor shipping, which of course, 
> they didn't, but over night turned into about a month and a half before I got 
> the dad blame thing.  And when I did, it was the wrong strap.  I was so angry 
> for the wait, and for the time it took, I sent them photos of the wrong strap 
> they sent, and photos of my broken strap, and demanded that they over-night 
> it again correctly, and not delay things.
> 
> They not only told me the unit had been shipped out, but they even went so 
> far as to tell me it was estimated to arrive in half a week, which I later 
> determined that they not even shipped it to start with, let alone knew the 
> delivery date.  Once I got a rep on the phone to spill that confession, I 
> asked for a supervisor to call me back.  I told them if I didn't hear back 
> within 24 hours max, I'd be putting a bad review up on my blog, Amazon, their 
> own web site, etc.
> 
> This time, they complied.  Within about half a day, I heard from a manager.  
> Though very very short and terse with me, you could tell he didn't want to be 
> in this position, he asked what could be done to make things right.  I told 
> him, I only have the 1st generation headset.  Send me the 2nd gen on the 
> house over-nighted.  No charge to me at all for shipping, nor for the actual 
> headset itself.  He was very hesitant, but he did it.
> 
> Granted, I didn't get it over night as he promised.  It took about 3 weeks.
> 
> My point being, you'd be better off buying their stuff through Amazon, or a 
> 3rd party reseller.  The products themselves are steller!  Absolutely killer! 
>  I'd never ask for anythying else, but that said, their phone support is 
> absolutely horrible, and frankly, I'd not trust those guys there at the 
> headquarters call center as far as I could throw 'em.
> 
> Still though, don't let that turn you off from the product itself.  And, if 
> you ever did need a replacement, or something, I never said the people there 
> wouldn't help you.  They will, but just know, it won't be quick, that's for 
> sure.
> 
> Chris.
> 
> 
> -----Original Message-----
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Scott Granados
> Sent: Monday, March 21, 2016 7:35 AM
> To: macvisionaries@googlegroups.com
> Subject: Re: blue tooth headsets
> 
> I always forget about that option.  I’veneer tried them as i’ve heard about 
> issues with build quality and the like but it may be worth considering.  
> Sounds like you like yours.
> 
>> On Mar 20, 2016, at 6:17 PM, Christopher-Mark Gilland 
>> <clgillan...@gmail.com> wrote:
>> 
>> Why not look into the Aftershokz lineup?  I swear by mine!
>> ---
>> Christopher Gilland
>> JAWS Certified, 2016.
>> Training Instructor.
>> 
>> clgillan...@gmail.com
>> Phone: (704) 256-8010 Extension 401.
>> ----- Original Message ----- From: "Scott Granados" 
>> <sc...@qualityip.net>
>> To: <macvisionaries@googlegroups.com>
>> Sent: Sunday, March 20, 2016 5:19 PM
>> Subject: Re: blue tooth headsets
>> 
>> 
>> Yes, the edge is still the best headset in my opinion.  It amazes me how 
>> long both headsets have been out with no replacement.
>> 
>>> On Mar 19, 2016, at 8:50 PM, Simon Fogarty <si...@blinky-net.com> wrote:
>>> 
>>> Scott,
>>> 
>>> I've not tried the Plantronics legend but know it was a great device 
>>> back in  the day,
>>> 
>>> Would you still put it above the Edge?
>>> 
>>> 
>>> And I used one of the early era devices but at that point it's 
>>> accessibility wasn't great. Still it was an excellent device, I just need 
>>> to stop being so hard on headsets.
>>> 
>>> -----Original Message-----
>>> From: macvisionaries@googlegroups.com 
>>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Scott Granados
>>> Sent: Sunday, 20 March 2016 4:53 AM
>>> To: macvisionaries@googlegroups.com
>>> Subject: Re: blue tooth headsets
>>> 
>>> Max, your brother is misinformed.  Bluetooth is a series of specifications 
>>> that are standardized so aside some special features in general most things 
>>> work pretty well with each other.  There are headsets in general though 
>>> that work better than others.  This is one of the favorite topics of mine 
>>> and also the moderator’s Mark I believe.
>>> 
>>> In my mind there are two ways to go and there have been the 2 same players 
>>> on top for a while now.  There is the plantronics legend and the era by 
>>> jawbone.  The Jawbone is the most stylish / smallest headset and the 
>>> plantronics is the largest most utilitarian of the two.  Depends on what 
>>> your goal is.  If you want to look cool, have good noise reduction, medium 
>>> battery life and have the same toys as the cool kids buy a Jawbone.  If you 
>>> want your headset to work in all conditions, want fantastic noise 
>>> reduction, don’t care about the fact there’s a boom microphone and you need 
>>> great battery life then the plantronics voyager pro legend is the way to 
>>> go.  Hands down the plastrons works the best it’s just whether your concern 
>>> is mostly function or you want some style.
>>> 
>>> How’s that?
>>> 
>>> BTW I use the voyager pro legend almost exclusively now although I carry 
>>> both.  I find the plantronics just more stable and for my professional 
>>> calls and work environment the only option.
>>> 
>>> 
>>>> On Mar 18, 2016, at 2:53 AM, 'Maxwell Ivey' via MacVisionaries 
>>>> <macvisionaries@googlegroups.com> wrote:
>>>> 
>>>> hello; I'm wanting to buy a blue tooth headset to go with my iPhone. 
>>>> my brother said that when he looked online he heard that a lot of 
>>>> them don't work with the iPhone. so what would you all recommend? I 
>>>> may just need the headphones because today i did a Skype call using 
>>>> my iPhone and the guy was really impressed with the quality. thanks 
>>>> for your help, max
>>>> 
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