Hi Sharron I'll take a stab e in the dark and ask if you had the option for your apple id to unlock your computer if needed, when you set the machine up?
So if you did do this then you will need to use your apple id / itunes account to unlock your computer / log in to it. Are you sure your using the correct apple id and associated password to open the machine? Check your password with another device if you have one, so you know that both apple id and password are correct. Also, can you work yourself around the log in screan and see what else is there in the way of prompts or options? Hope this helps for you. -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Sharon Hooley Sent: Thursday, 28 April 2016 8:36 PM To: macvisionaries@googlegroups.com Subject: Re: Me vs sighted help signing in When I type in my password and apple id if it's there and select next, I've either get "There was an error connecting to Apple", or incorrect entry. Somehow, my friend is able to get past the error connecting to Apple. Sorry I wasn't completely clear. Thanks, Sharon H. On 4/26/2016 10:02 PM, Shaf Patel wrote: > Nobody can help you unless you describe exactly what the issue is. > Just saying 'I can't do something' doesn't help anybody help you. > > On 4/27/2016 4:17 AM, Sharon Hooley wrote: >> Hi, >> >> I'm frustrated when I try to sign into my Mac Book Air with OS 10, (not the >> latest yet until I get the hang of things) For some reason I can't get >> through, but my sighted assistant is able to do so! Does anyone know why, >> and how I can get around like he does? I would really appreciate any input. >> >> Thanks, >> >> >> >> Sharon H. >> -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
