Hi:

I can only find con.apple.voiceover3.local.plist but it looks to be a document. 
 I only see a portable plist file.  Could it have gotten renamed somehow?  I 
see some with other suffixes.  Maybe they got changed somehow in Snow Leopard.  
Thanks so much Esther.  Perhaps we should work on this off list so as not to 
clutter it with my problems if that's ok.
On Dec 2, 2009, at 6:10 PM, Esther wrote:

> Hi Carlene,
> 
> Don't be afraid to ask questions if you encounter problems; we usually know 
> about them from personal experience when we got started (smile).  First, when 
> you started by using Finder, did you first press Command-Shift-H? That's the 
> shortcut for navigating to your Home directory, and you should hear VoiceOver 
> say "Home".  If I know the folder I want to navigate to, I'll usually use 
> Command-Shift-G for "Go to Folder" and then type in the folder name, but if 
> I'm uncertain about the location, or simply think I might have made a typing 
> error, I'll do it in steps, either by typing or by navigating through the 
> directory.  You can try either method.  Best guess is that you typed in 
> "Library/Preferences" and may not have started from your home folder.  If so, 
> when you use "Go to folder"(Command-Shift-G) and type in 
> "Library/Preferences" (without the quotes) and press return, it won't find 
> the folder.  You can also try typing this in steps, by first going to the 
> "Library" folder by using Command-Shift-G and typing "Library" and pressing 
> return, and then pressing Command-Shift-G and typing "Preferences" and 
> pressing return (no slashes in either name). Alternatively, try just 
> navigating through the table (which is what I do the first time I explore 
> files and folders) so that you can also use your arrow keys to explore 
> content.  I usually use Finder in list view mode for this, but this is an 
> individual preference.  Here's what I would do after bringing up a Finder 
> window:
> 
> 1. Press Command-Shift-H to go to the Home directory
> 2. (Optionally using Command-2 to set to list view mode, if this is not 
> already set up for Finder)
> 3. Navigate (VO-Right Arrow) to the table and interact (VO-Shift-Down Arrow)
> 4. Press "l i" to navigate to "Library"
> 5. Press Command-Down Arrow to move into the Library folder
> 6. Press "p r" to navigate to "Preferences" (you'll probably encounter 
> "PreferencePanes" first, so just arrow down from there)
> 7. Press Command-Down Arrow to move into the Preferences folder
> 8, Navigate to "com.apple.VoiceOver.plist" if you want to copy or delete this 
> file.  
> 
> Preference files sometimes get set with odd values, which is why James 
> suggested trashing the file. You could save a copy to your Desktop or other 
> location.  What happens when you next use the application is that a new 
> preference file gets generated, but with default values.  If you find that 
> the preference file was not the source of your problems, you can always copy 
> it back to this library, so that your previous preference values are saved.
> 
> HTH. Write back if you have more questions.
> 
> Cheers,
> 
> Esther
> 
> 
> carlene knight wrote:
>> I must be doing something wrong.  What do I type in the folder name?  
>> Library/preferences was not found.  I feel really stupid.
>> 
>> 
>> Esther wrote:
>> 
>>> Hi Carlene and James,
>>> 
>>> James & Nash wrote:
>>>> 
>>>> In my experience, this usually happens when you are either mounting  
>>>> or removing  either an external HD or a DMG file. Have you tried  
>>>> trashing Voice Over's .plist files? You might want to save them  
>>>> first though as this will set Voice Over back to its defaults.
>>>> 
>>>> To do this:
>>>> 1. Open finder and navigate to your users folder
>>>> 2. Find the correct user(if there is more than one)
>>>> 3. Navigate to the Preferences folder which is inside the Library  
>>>> folder and remove the apple.com.VoiceOver.plist files
>>>> 
>>> 
>>> A few suggestions:
>>> 1. To navigate to your user's folder, in Finder use Command-Shift-H   
>>> to go to your user account's home directory (steps 1 and 2).
>>> 2. To navigate to the Preferences folder, type Command-Shift-G (for  
>>> "Go to folder"); then, in the text area, type or paste in the folder  
>>> name (with a slash before "Preferences"):
>>> Library/Preferences
>>> and press return.
>>> 3.  The plist file for VoiceOver is named:
>>> com.apple.VoiceOver.plist
>>> 
>>> Other VoiceOver related preference files have names like:
>>> com.apple.speech.prefs.plist
>>> com.apple.speech.synthesis.general.prefs.plist
>>> com.apple.speech.voice.prefs.plist
>>> com.apple.universalaccess.plist
>>> com.apple.VoiceOver.pronunciations.plist
>>> com.apple.VoiceOverUtility.plist
>>> 
>>> HTH
>>> 
>>> Cheers,
>>> 
>>> Esther
>>> 
>>> 
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