I have seen this very same thing as well although I was the screw up who just 
swapped the sim.:)

Hopefully they made it right for you.


> On Apr 21, 2017, at 8:13 AM, Donna Goodin <doniado...@me.com> wrote:
> 
> Hi Simon,
> 
> As it turns out, it was the IMEI that she wanted. But oh, if only that were 
> the worst of it. lol
> 
> When I upgraded to my 7 last fall, the store where I did the upgrade seems to 
> have screwed up a lot.  For starters, instead of giving me a new sim, they 
> moved the old sim into my 7.  So, Verizon saw that as me still using the 6s, 
> and promptly transferred the payment for the 6s over to my husband's line, 
> which was about to be paid off.  (Mind you, they didn't cancel the payment on 
> the 7, so we've been paying for a nonexistent phone since September.)  We 
> would never have realized this, except his phone was supposed to be paid off 
> last October, so last weekend he decided to upgrade to the 7+.  When we got 
> to the store, they said he couldn't upgrade till he paid off the remainder of 
> the balance on the 6S.  Verizon had no record anywhere of a 7 being used on 
> either of our lines, and to further complicate things, it seems the store 
> didn't return my 6S, so they didn't even have that return on file.  It 
> appears to be sorted out now, but only after talking to four different reps, 
> and spending about four hours on the phone.  Honestly, it was one of the most 
> ridiculous screw-ups I've ever seen.
> Cheers,
> Donna
> 
>> On Apr 21, 2017, at 3:42 AM, Simon Fogarty <si...@blinky-net.com> wrote:
>> 
>> Hi Donna,
>> 
>> Just weird they couldn't give you the correct info at the beginning
>> 
>> Good luck and hope it gets sorted for you.
>> 
>> -----Original Message-----
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Donna Goodin
>> Sent: Friday, 21 April 2017 1:44 AM
>> To: macvisionaries@googlegroups.com
>> Subject: Re: How do I find my device ID on a VZ iPhone?
>> 
>> Hi Simon,
>> 
>> In my experience, if they want the IMEI, they ask for that.  I'm going to 
>> follow Barry's suggestion this morning and take a look in iTunes.  If I 
>> don't find it there, then I'll assume you're right.  I'm speaking with 
>> someone this afternoon, so if she wants something else, she can tell me.
>> Cheers,
>> Donna
>>> On Apr 20, 2017, at 3:58 AM, Simon Fogarty <si...@blinky-net.com> wrote:
>>> 
>>> Hi Donna,
>>> 
>>> I would have thought the device ID according to the network provider would 
>>> be the IMEI number?
>>> 
>>> May be you shuld ask them what this number is and possibly how long!
>>> 
>>> -----Original Message-----
>>> From: macvisionaries@googlegroups.com 
>>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Barry Hadder
>>> Sent: Thursday, 20 April 2017 1:58 PM
>>> To: macvisionaries@googlegroups.com
>>> Subject: Re: How do I find my device ID on a VZ iPhone?
>>> 
>>> I think that you can only get the unique device identification number 
>>> (UDID) by connecting to iTunes.
>>> in the summary section, just press the serial number button until it says 
>>> UDID.
>>> 
>>> On Apr 19, 2017, at 19:37, Donna Goodin <doniado...@me.com> wrote:
>>> 
>>> Hi all,
>>> 
>>> I'm having a problem with VZ, and need to give them my device ID.  I've 
>>> looked under general, About, but don't see anything that says device ID.  I 
>>> see the IMEI, the ICCID, and the MEID, but nothing that says device ID.  
>>> Can anyone tell me where this should be?
>>> Thanks,
>>> Donna
>>> 
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