Sorry, when there is money coming from the agency being surveyed, I call into
question the validity of the survey and whether the answers not wanted go into
file 13. I guess as I get older, I become more sinical especially when it comes
to blind agencies.
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com]
On Behalf Of Jonathan Cohn
Sent: September 27, 2017 10:27 AM
To: macvisionaries <macvisionaries@googlegroups.com>
Subject: Re: Uber App and a Guide Dog
Also note, that the NFB set up a survey that you can fill out to show the
results of your trip with UBEr or List. It asks where you were traveling,
when, and with whom. It then asks if the driver knew and abided by the
non-discrimination laws. There is also a question about the accessibility of
the apps themselves. Of course, NFB gets money from Lift / Uber to certify that
they are not being discriminatory but none of that rolls down to you for
actually doing the compliance checks.
On 27 September 2017 at 10:49, Karen Lewellen <klewel...@shellworld.net
<mailto:klewel...@shellworld.net> > wrote:
Was this right behind Toronto?
Know idea about uber, but regularly Toronto's taxi association gets complaints
about this I am told. So often in fact that they have a dedicated contact
just for them.
Uber is an interesting travel choice regardless, just ask the women who have
been assaulted by some of their drivers.
The ap should? have an option for notifying, within the system, that a
passenger comes with extras. That might encompass many things creating an
inclusive approach.
Kare
"No one is born hating another person because of the color of his
skin or his background or his religion ... People must learn to
hate, and if they can learn to hate, they can be taught to
love... For love comes more naturally to the human heart than its
opposite." Nelson Mandela.
On Tue, 26 Sep 2017, David & his pack of dogs wrote:
Apparently, Washington D C in the U S were the worst offenders of
discriminatory conduct towards blind handlers and their guides. There was a
sting set up and documented on T V I believe about cab drivers that would
deliberately drive by what they thought were blind persons with their guides.
Anyway, I am getting off topic.
-----Original Message-----
From: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>
[mailto:macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> ] On
Behalf Of David Chittenden
Sent: September 26, 2017 3:59 PM
To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>
Subject: Re: Uber App and a Guide Dog
After Uber was sued and lost, they adopted a zero-tollerance policy around
discrimination of guide dogs. In other words, if the driver abandons someone
because of a guide dog, place a complaint through the app and Uber will dismiss
the driver. When it happened to me, Uber gave me a $10 credit.
When I had a guide dog in the US, I experienced significantly more
discrimination from taxi drivers, and the taxi companies never provided me the
identifying information so I could progress complaints (talk about behaving
above the law). Personally, I prefer Uber's response as they changed their
policies and practices after they lost the lawsuit.
Note: In Australia and New Zealand, the taxi companies have zero-tollerance
policies regarding guide dogs, so I have not had any difficulties in either
country regarding my guide dog and taxis.
Kind regards,
David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com <mailto:dchitten...@gmail.com>
Mobile: +61 488 988 936 <tel:%2B61%20488%20988%20936>
Sent from my iPhone
On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com
<mailto:nancybad...@icloud.com> > wrote:
There will be an option on the app to call the driver. I called the driver and
let him know that I was blind and I had a white cane. He was able to recognize
me immediately and it kept me from missing my ride. I would recommend that you
call and let him know your circumstances. Just my opinion.
Nancy Badger, Ph.D
Executive Director of Counseling
Old Dominion University
Sent from my iPhone with dictation software. Please excuse spelling errors.
On Sep 26, 2017, at 2:02 PM, Jeff Berwick <mailingli...@berwick.name
<mailto:mailingli...@berwick.name> > wrote:
Hi guide dog users,
I am considering using Uber for the first time and am wondering if there is a
procedure for notifying them that I have a guide dog so the driver would be
aware of this before coming to pick me.
Please let me know.
Thx,
Jeff
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