Hello Sarai,

That's very interesting.

I did not mean to imply that one could not read the balance of one's card from 
within the app.  What I meant to say is that when one touches the "Pay With" 
button, the amount is not spoken.  

So the first step is to make certain that the Home Tab, located near the lower 
left corner of the display is selected.  Then, touch the "Pay With" button 
which is located just above the lower right corner of the display.  

I have rewards on my account, including a free reward.  

Earlier today, I spent some time with several friends all of whom use the 
Starbucks app; so I tested this on 1 iPhone 7, 1 6 S, and 1 6, in addition to 
my own 8 Plus and the results were consistent across all four devices.  By the 
way, all of these devices use the Samantha Enhanced, TTS. 

When you get a chance, please do the following:

1.
Make certain that the app is closed out of the app switcher.  

2.
Check for updates, just to be certain that you have the latest version.

3.
Now start the app and make certain that the Home tab, located near the lower 
left corner of the display is selected.  

4.
Finally, using explore-by-touch, place VoiceOver focus on the "Pay With" 
button, located just above the lower right corner of the display, and simply 
touch it.  Do not single-finger double-tap it.  In all of my tests, VoiceOver 
simply says, "Pay with current balance."  

Thank you,

Mark





-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Sarai Bucciarelli
Sent: Wednesday, September 26, 2018 4:57 PM
To: macvisionaries@googlegroups.com
Subject: RE: Please Join Me in Requesting that a Small but Significant Bug be 
Resolved in the Latest Release of the Starbucks App

I cannot dupplicate.
Ballance reads fine for me.

Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli 

-----Original Message-----
From: macvisionaries@googlegroups.com <macvisionaries@googlegroups.com> On 
Behalf Of Jonathan Cohn
Sent: Wednesday, September 26, 2018 6:51 PM
To: macvisionaries@googlegroups.com
Subject: Re: Please Join Me in Requesting that a Small but Significant Bug be 
Resolved in the Latest Release of the Starbucks App

Mark,

I updated the app today with it indicating that last update was yesterday. I 
was able to read the amount on my Starbucks card with no difficulty. Though it 
might be that I had a reward on the line above and so was seeing a slightly 
different format.

Take care,

Jonathan 

> On Sep 26, 2018, at 1:35 AM, M. Taylor <mk...@ucla.edu> wrote:
> 
> Hello Everyone,
> 
> I believe that the following bug report speaks for itself.  
> 
> You may use any or all of it in your feedback to Starbucks.  
> 
> Please join me in requesting that the bug be resolved, as soon as possible.
> 
> You may submit your feedback as a review in the App Store; or via the 
> online feedback form at:
> https://customerservice.starbucks.com/app/contact/ask_wifi_mobile_apps/.
> or by sending a direct twitter message to @StarbucksHelp. 
> or by calling:  800-782-7282.
> 
> As always, your support is greatly appreciated.
> 
> Mark
> 
> [BEGIN BUG REPORT]: 
> 
> Subject:  Request That Small but Significant Bug be Resolved for the 
> Visually Impaired
> 
> Hello,
> 
> In the latest version of the iOS Starbucks app, released on Tuesday, 
> September 25, 2018, VoiceOver, Apple's software screen reading 
> solution for the blind and low vision, no longer announces the current 
> remaining balance on the "Pay With" button, located near the lower right 
> corner of the
> display.   
> 
> To reproduce this bug:
> 
> 1.
> With VoiceOver enabled, open the Starbucks app.  
> 
> 2.
> With one finger, touch the "Pay With" button, located near the lower 
> right corner of the display.  VoiceOver says, "Pay with current 
> balance."  Unlike in the previous version, the actual remaining 
> balance is not spoken despite it being displayed for sighted users.
> 
> I respectfully request that this issue be resolved as soon as possible.
> 
> Thank you.
> 
> [END BUG REPORT]
> 
> 
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